WHENEVER I ATTEMPT TO VIDEO CALL ACONTACT THE FOLLOWING MESSAGE COMES ON - Skype has stopped working.
A problem caused the program to stop working correctly. Please close program.
What version of Skype are you running? Click on Help > About Skype for the specific version number.
What anti-virus / firewall are you using?
Look in Event Viewer > Administrative Events for any error with a time stamp that coincides with the time that Skype last stopped working. Copy and paste any related error here.
Note: To start Event Viewer click on Start and in the search box type eventvwr.msc <enter>.