video call not working

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video call not working

My video call was working and is no longer working??? Cant figure out why???  HELP

debbieeiting
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Message 1 of 7 (2,798 Views)

Re: video call not working

You'll have to be more specific for anyone here to be able to help.  For starters:

 

What version of Skype are you running?  Click on Help > About Skype for the specific version number.

 

What version of Windows?

 

What exactly isn't working?  What symptoms do you encounter when you try to make or receive a video call?




Please note: I do not respond to requests for help via Private Message.
g4pilut
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Message 2 of 7 (2,794 Views)

Re: video call not working

5.5.0.124
qtee002
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Message 3 of 7 (2,670 Views)

Re: video call not working

My video call button is grey
qtee002
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Message 4 of 7 (2,670 Views)

Re: video call not working

I am new to Skype and so disappointed!!

I too have no menu bar and nothing I have done has helped.

You would think a company such as this one would want to make it easy for people to actually use their services.

Is there another company out there better than this one??

Please say "Yes!"

mrsingram111
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Message 5 of 7 (2,653 Views)

Re: video call not working


mrsingram111 wrote:

I am new to Skype and so disappointed!!

I too have no menu bar and nothing I have done has helped.

You would think a company such as this one would want to make it easy for people to actually use their services.

Is there another company out there better than this one??

Please say "Yes!"


What are you seeing on your Skype window? What is the version of the installed Skype program?

ruwim
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Message 6 of 7 (2,631 Views)

Re: video call not working

I have downloaded Skype and the video call button is grayed out. I tried calling. My contacts has a ? next to it. I have contacted them before.

crubinoff
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Message 7 of 7 (2,522 Views)
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