unable to receive png files

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Reply

unable to receive png files

be long to a skype chat group receive all messages but when a png file is sent always receive failed sending mssage? has any one had a simular problem and come up with a solution.

louisgwatkin
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 28-10-2012
Message 1 of 6 (288 Views)

Re: unable to receive png files

Take a backup first. Only copy main.db file and pictures folder.
http://community.skype.com/t5/Windows/Transferring-message-files/m-p/944216#M69220

try uninstalling Skype with Revo (Select advanced options-remove all)
http://www.revouninstaller.com/download/revouninstaller.zip

now try reinstalling latest Skype with this link:
http://www.skype.com/go/getskype-full

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6006
Posts: 32360
Registered: 27-09-2011
Message 2 of 6 (283 Views)

Re: unable to receive png files


louisgwatkin wrote:

be long to a skype chat group receive all messages but when a png file is sent always receive failed sending mssage? has any one had a simular problem and come up with a solution.


Is the problem only with png files? Can you receive any other files?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 5829
Posts: 41483
Registered: 27-06-2011
Message 3 of 6 (279 Views)

Re: unable to receive png files

I assume that the problem is only with PNG files,prevouisly I was able to recieve these file.

 

I have recently joined in to our new skype chat room and then this problem appeard.

 

what could  be the cause and possible soloution?

louisgwatkin
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 28-10-2012
Message 4 of 6 (244 Views)

Re: unable to receive png files

The maindb file that you sepecify to copy can not be located in the only db file I have is the main.db-journal file.would this be the one I am looking for?

louisgwatkin
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 28-10-2012
Message 5 of 6 (241 Views)

Re: unable to receive png files

Do you know if other peoples in this chat room can receive these png-files? If you receive the error message saying “failed sending” before you have tried to save the file, then the problem might be on the sender side.

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 5829
Posts: 41483
Registered: 27-06-2011
Message 6 of 6 (240 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling