Please help! I am not able to hear the other party, they can hear me fine, I can hear the ringing sound of the call and video is fine too. My speakers and mic are ok too. When I do the test call can't hear anything. Thanks
What settings do you have for Speakers in Tools -> Options -> Audio settings? Can you hear any sound when you press the green test button? Is there more than one option available in the dropdown box?
Hi Denverusa, I can't help I'm afraid as I am having the same problem all the other sounds on my PC are fine but I can't hear the other party, I tried ruwim's remedy and when I speak I can see the green lines moving back and forth, so I assume it's working. Also when I do a test call, I can't hear the message...I know what to expect because it works fine on my tablet. I don't know where to go next! please can anyone help us?
What settings do you see for Speakers in Tools -> Options Audio settings? Your microphone seems to work, but not speakers.
Realtek High definition audio speakers
Do you also have "Realtek High definition audio" as your default playback device in Windows Sound Control Panel?