skype stopped re cognizing my webcam when I instal...

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Reply

skype stopped re cognizing my webcam when I installed new skype update

[ Edited ]

Last week when I started to make a skype call an offer popped up to upgrade to a newer version of skype so I said yes. But since then, Skype isnt recognizing my acer netbookbook's webcam, even though the webcam works fine when I test it without skype. I can see the other person I am calling but they can't see me, and when I click to make a video call Skype tells me it doesn't find a webcam. What do I do?

karenlee726
Novel Tourist
Kudos: 0
Posts: 1
Registered: 09-04-2012
Message 1 of 4 (492 Views)

Re: skype stopped re cognizing my webcam when I installed new skype update

What do you see when you go to Tools -> Options -> Video settings?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 7056
Posts: 44598
Registered: 27-06-2011
Message 2 of 4 (469 Views)

Re: skype stopped re cognizing my webcam when I installed new skype update

when i go to skype tools/options/video settings  it says no webcam recognised.  webcam was working fine before last upgrade of skype     help please

wandrinstar48
Casual Tourist
Kudos: 0
Posts: 1
Registered: 20-01-2013
Message 3 of 4 (327 Views)

Re: skype stopped re cognizing my webcam when I installed new skype update

What type webcam?

 

What version of Skype do you have now?  Click on Help > About Skype for the specific version number.

 

And what version of Windows are you running?  XP?  Vista?  Win 7 or 8?




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 940
Posts: 12934
Registered: 27-06-2011
Message 4 of 4 (313 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling