every time i try to log in it takes a while then says 'skype cant connect' ive downloaded the updates and it still doesnt work, any help?
Please follow these Steps:
1. Only do Step 1 if you are on WIN7:
Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.
Try to launch Skype.
2. If Step 1 fails or you are NOT using WIN7 do:
Open an Internet Explorer browser, and go to https://login.skype.com/account/login-form?intcmp=
If you see a message box that contains a connect button, please click on the connect button.
If the page fails to display, Please do the instructions below. Using your Windows Control Panel, please do:
Internet Options -> Advanced Tab Please click the "Reset" button.
Then, Go to the Connections Tab.
Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.
Close any open Internet Explorer browser windows, open a new IE browser window and try https://login.skype.com/account/login-form?intcmp=
3. If Step 2 does NOT solve the problem:
Please install the normal version using the instructions below:
You can install the Current release by clicking this link: http://download.skype.com/SkypeSetup.exe
Please do NOT remove what you already have installed, simply, install over.
These instructions have worked for many and is the quickest thing to try to resolve issues such as this.
Also, what operating system are you on?
What is the Make and Model of your computer?
Do you have all Windows updates and updates to any hardware devices by the manufacturers?
im trying to do the third step but its saying service unavailable.
Please try downloading/installing from here and choose the run or open option when prompted: http://www.skype.com/go/getskype-full-56
If this fails, please delete your IE ("Internet Explorer") browser cache, cookies and temp files and try again using a IE browser window, even if IE is not your default browser.