says cannot sign in because already signed in so w...

Welcome To get started please read our short introduction.
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving

says cannot sign in because already signed in so what do I do?

I sign in and screen goes blank so click Skype again and told can't sign in because already signed in so I cannot get into skype on my pc.  Can still get onto it on lap top.

Novel Tourist
Kudos: 0
Posts: 1
Registered: 26-04-2013
Message 1 of 2 (174 Views)

Re: says cannot sign in because already signed in so what do I do?

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.


N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Community Ambassador
Community Ambassador icon
Kudos: 5785
Posts: 63144
Registered: 27-06-2011
Message 2 of 2 (163 Views)

© 2016 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling