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reinstall windows and Skype does not recognize my account

Dear member,

I have rebooted my computer and reinstalled windows,

than I dowloaded skyp. I have not created a new account but simply logged in and installed the software.

My skype name is still the same "daniele_gipy" but there are not the list of frinds and my 24 euro accuont!!!


what went wrong in the installation?



thanks in advance



Casual Tourist
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Posts: 1
Registered: 12-07-2011
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Re: reinstall windows and Skype does not recognize my account

I'm hoping by now the problem has fixed itself.  Sometimes it takes a while for Skype to propagate Contacts and other account info.  But if you're still having the issue....


What version of Skype did you install?  That's visible if you click on Help > About Skype.


When you start Skype, do you see your Contact list, even if empty, and the "Skype Home" window?


What I'm really trying to make sure, before trying to come up with any other suggestions,  is that you installed the Skype program and are signed on in the correct way. 

Please note: I do not respond to requests for help via Private Message.
Former Ambassador
Former Ambassador icon
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Registered: 27-06-2011
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