"Problem Connecting to the download server"

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Reply

"Problem Connecting to the download server"

I am trying to install Skype on my windows PC. I have wireless internet with full signal strength and I have temporarily disabled my firewall protection. When I get to the 3/4 step in installation this message appears "We are having problems connecting to the download server. To download an alternative installer for skype, click the download button." When I click the download button, it sends me through the exact same process. What am I doing wrong?

candjalexander
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 30-08-2011
Message 1 of 17 (15,599 Views)

Re: "Problem Connecting to the download server"

TheUberOverLord
Aviator
Kudos: 571
Posts: 12505
Registered: 27-06-2011
Message 2 of 17 (15,515 Views)

Re: "Problem Connecting to the download server"

It did the same thing!

 

candjalexander
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 30-08-2011
Message 3 of 17 (15,509 Views)

Re: "Problem Connecting to the download server"


candjalexander wrote:

It did the same thing!

 



Can you do this from the bottom of your screen please:

 

Start -> All Programs -> Accessories -> System Tools -> Disk Cleanup

 

Please make sure that the temp files checkbox is at least checked and then continue.

 

Once complete, please try the download again from here: http://skype.com/go/getskype-full

TheUberOverLord
Aviator
Kudos: 571
Posts: 12505
Registered: 27-06-2011
Message 4 of 17 (15,507 Views)

Re: "Problem Connecting to the download server"

Still nothing

candjalexander
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 30-08-2011
Message 5 of 17 (15,502 Views)

Re: "Problem Connecting to the download server"


candjalexander wrote:

Still nothing



For the moment please try downloading and installing the business version here: http://www.skype.com/go/getskype-msi

TheUberOverLord
Aviator
Kudos: 571
Posts: 12505
Registered: 27-06-2011
Message 6 of 17 (15,499 Views)

Re: "Problem Connecting to the download server"

that worked! Should I just keep this version?

 

candjalexander
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 30-08-2011
Message 7 of 17 (15,495 Views)

Re: "Problem Connecting to the download server"


candjalexander wrote:

that worked! Should I just keep this version?

 



Yes, for the moment. You can always install over this with the normal version when you can access the download server. It maybe an internet issue going on with it for you at the moment. You can try again later at some time and use this release for now.

TheUberOverLord
Aviator
Kudos: 571
Posts: 12505
Registered: 27-06-2011
Message 8 of 17 (15,491 Views)

Re: "Problem Connecting to the download server"

Same here too. Right now Im having problem same with theuberlord. I will try to install and download the business version. Lets see if it works.
PrgrammerMarvin
Novel Tourist
Kudos: 0
Posts: 1
Registered: 06-11-2011
Message 9 of 17 (15,034 Views)

Re: "Problem Connecting to the download server"

sameProblem ....!

DES-FAN
Novel Tourist
Kudos: 0
Posts: 1
Registered: 17-11-2011
Message 10 of 17 (14,686 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling