only get a blue blank screen when I open skype

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only get a blue blank screen when I open skype

have lost all the contacts and the telephone icons so can not call anyone,  just get the skype blue screen with nothing on it. 

Novel Tourist
Kudos: 0
Posts: 1
Registered: 10-12-2012
Message 1 of 3 (266 Views)

Re: only get a blue blank screen when I open skype

The problem is with your Internet Explorer and JavaScript.


Please, answer first these questions:


What version of Windows are you on (XP, Vista, Windows 7)? Is it 32-bit or 64-bit?


What is the version of Internet Explorer installed on your computer?


In Internet Explorer go to Help -> About Internet Explorer.


P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

Community Ambassador
Community Ambassador icon
Kudos: 5962
Posts: 59378
Registered: 27-06-2011
Message 2 of 3 (260 Views)

Re: only get a blue blank screen when I open skype

Please do a JavaScript test.


Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)




Type: iexplore.exe and press Enter

Type the URL:

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Super Aviator
Kudos: 6195
Posts: 32360
Registered: 27-09-2011
Message 3 of 3 (252 Views)

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