my skype keeps shutting down

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my skype keeps shutting down

Skype has worked well for a month , now all of the sudden it shuts down when you try to do anything. If you look at a room,try to see a contact request ,anything.. idk why and have un-installed and reinstalled several times. and tried all trouble shooting methods..Whats the problem? and how do i fix it?

duckie4201
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Message 1 of 8 (3,377 Views)

Re: my skype keeps shutting down

I am also facing similar problem , I get an error in event viewer as "

Faulting application name: Skype.exe, version: 5.5.0.124, time stamp: 0x4e96a02b
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16850, time stamp: 0x4e211485 "

 

Shraddha
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Message 2 of 8 (3,268 Views)

Re: my skype keeps shutting down

The fastest method currently, to resolve this is to install over,what you have, using the beta release here: http://skype.com/go/getskype-beta

TheUberOverLord
Aviator
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Registered: 27-06-2011
Message 3 of 8 (3,250 Views)

Re: my skype keeps shutting down

Hey im the same problems but right when i log in skype 5.5 shuts down and i've uninstalled and reinstalled sveral times

syed01
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Registered: 01-01-2012
Message 4 of 8 (2,944 Views)

Re: my skype keeps shutting down

My Skype also is shutting down. Have rebooted, re-installed started right on the New Year.  All help will be greatly appreciated.  And yes, it had been working just perfect.  No new program was installed and windows defender has it listed and is enabled correctly.

moeburnham
Novel Adventurer
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Registered: 02-01-2012
Message 5 of 8 (2,868 Views)

Re: my skype keeps shutting down

I been having the same issues and restoring my sysyem and uninstalling skype and nothing works

allantaylor84
Novel Tourist
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Registered: 02-01-2012
Message 6 of 8 (2,845 Views)

Re: my skype keeps shutting down

The main problem are progressive ads, you can either wait for it to be fixed or install over beta 5.7

WOWKHRiku
Reliable Adventurer
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Registered: 18-12-2011
Message 7 of 8 (2,829 Views)

Re: my skype keeps shutting down


duckie4201 wrote:

Skype has worked well for a month , now all of the sudden it shuts down when you try to do anything. If you look at a room,try to see a contact request ,anything.. idk why and have un-installed and reinstalled several times. and tried all trouble shooting methods..Whats the problem? and how do i fix it?


Uninstall the current version of Skype, then reinstall the new Skype 5.7 beta version. See if it helps.

 

Download Skype 5.7 Beta for Windows:

 

http://www.skype.com/go/getskype-beta-full/

 

If not resolve this issue, then

 

Please do a Skype reset:

 

1. Ensure that "Show hidden files and folders" is switched on.

Click Start and then Run Type "control folders" and click OK. In the View tab, ensure that Show hidden files and folders is enabled

 

2. Exit Skype : From the system tray >> right click on the skype icon and click "Quit Skype"

 

3. Click Start >> Run Type: %appdata% Rename folder "Skype" to "Old_Skype".

 

4. Re-run Skype

 

Check if the issue persists.

Regards,
Tamim
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Tamim
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