ive been using this headset for while now with skype
but since i got new comp with windows 7
also on my laptop with windows 7
when i use my headset mic doesnt work its making no sounds at all
i checked all settings can't find anything wrong
also it works fine with everything els
its only not working on skype
any one know how to fix this ?
i seen that before and it doesnt realy help me at all
my settings are right
only got 1 device to choose
mic volume = max, boost = max
mic works in the windows 7 settings when i test it
mic works on ventrillo
mic works on teamspeak
mic does not work on skype
my laptop has exact same issue with the diference being that when i take out headset my build in laptop mic does work but i need it to work with my headsets mic on my desktop
Just to get a clean start, to see if it does make a difference, please try this:
In your case and your case only.
1. Please stop any and all running Skype Client programs on your system.
2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes.
3. Using Windows File Explorer ("What you use to view files with") do:
If you find a file called shared.xml right click on it and choose delete.
4. If you see a folder for the Skype name in question, click on it, if you see a file called Config.xml right click on it and choose delete.
5. Using the Windows file Explorer enter:
Right click on the Skype folder and choose delete.
6. Please install the normal version using the instructions below:
You can install the current normal release by doing this from the top of this page:
Get Skype -> Windows -> Choose the normal release.
These instructions have worked for many and is the quickest thing to try to resolve issues such as this.
Also, what operating system are you on and do you have all Windows updates and updates to any hardware devices by the manufacturers?
10-08-2011 01:42 - edited 10-08-2011 01:44
stil cant get it to work
windows 7 such fail but comp cant do xp -.-
on xp this woulda been plug in and working without a question ...
Do you have all Windows updates and updates to any hardware devices by the manufacturers?
Please also see these:
Note: the above link has 2 pages so please view them both.
Also, you can use the Skype client program window at anytime and do:
Hellp -> Call Quality Guide -> Sound Check Wizard
i have a fully updated windows 7 and sound/graphic drivers
tho i cant rly see the relevance since the headset is working fine just not "skype"
i had checked my mics sound quality its bad on skype
it says its to low it can barely hear me
tho its not making any sound at all -.-
so wonder how he even knows theres sound
cuz the sound lvl meter isnt even moving an inch
direct x i dont rly see why that one matters but i have it i play most recent games on this comp so it has to have it or they wont even run graphics and sounds of games works perfect so does the mic on the games for as far as the games support voice chat
i make the test call all the time to see if its working yet or not but i hear nothing but silence back not even a buzz or tiny bit back ground noice asif there is absolutely no sound
the wizard dont seem to tell me anything more usefull then the test call does
so i rly dont get it
10-08-2011 03:06 - edited 10-08-2011 03:09
Do you have all Windows updates and updates to any hardware devices by the manufacturers, including your system?
Have you checked the manufacturers web site/forum/support area of this headset to see if they suggest anything or have new drivers/software?
yes my comp is fully updated and driver too
my headset dont got drivers tho
i have genius hs-04su and on the genius site when i look for it it has no results
10-08-2011 16:27 - edited 10-08-2011 16:28
Please go here, and then enter hs-04 as the model: