messages not sending

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messages not sending

Hi, i just updated skype on my desktop and laptop yesterday, I am receiving messages but when i type response it shows as pending (still today not sent)

I also download skype on my samsung galaxy III a few days ago and same problem...

I have windows XP on desktop and windows 7 on laptop. I was going to uninstall and and reinstall skype but i have a lot of history i want/need to keep.

also, my internet seems to be working fine.

NoreenJ
Novel Adventurer
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Posts: 4
Registered: 18-11-2012
Message 1 of 7 (268 Views)

Re: messages not sending

What is the version of Skype program you are on now?
In Skype, Click Help >> About Skype

Are you running the 32-bit or 64-bit version of Windows?
http://support.microsoft.com/kb/827218

Which version of Internet Explorer installed on your PC?
http://windows.microsoft.com/en-US/windows-vista/Find-out-which-version-of-Internet-Explorer-youre-u...

Try to reset Skype Settings
http://community.skype.com/t5/Windows/Skype-auto-logs-off/m-p/938210/highlight/true#M69026

Regards,
Tamim
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Tamim
Super Aviator
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Registered: 27-09-2011
Message 2 of 7 (253 Views)

Re: messages not sending

thank you!  I have an older computer with xp and use it for business/personal

i believe it is a 32 bit

I had just updated skype to latest version right before it started happening...

explorer 8

 

laptop has windows 7 (also updated skype recently, and cant send from there either)

 

also have a samsung galaxy III and just downloaded skype onto it and it will not send from there either......

could it be the update?

NoreenJ
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 18-11-2012
Message 3 of 7 (246 Views)

Re: messages not sending

[ Edited ]

You can try to change your Skype password

https://login.skype.com/account/password-reset-request

 

also try changing your Skype connection status.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6485
Posts: 32360
Registered: 27-09-2011
Message 4 of 7 (237 Views)

Re: messages not sending


NoreenJ wrote:

thank you!  I have an older computer with xp and use it for business/personal

i believe it is a 32 bit

I had just updated skype to latest version right before it started happening...

explorer 8

 

laptop has windows 7 (also updated skype recently, and cant send from there either)

 

also have a samsung galaxy III and just downloaded skype onto it and it will not send from there either......

could it be the update?


If you have the same problem on 3 different devices, then it’s very likely that the problem is with your Internet connection. Are all these computers and the Galaxy phone connecting to the same router and Internet Service Provider (ISP)? Can you make Skype-to-Skype calls from your computer or phone? You can try to make a call to Skype Echo Sound Test Service (echo123).

ruwim
Community Ambassador
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Kudos: 6989
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Registered: 27-06-2011
Message 5 of 7 (231 Views)

Re: messages not sending

I checked lst with the internet company and they said my signals were all good.......i can still go on internet, i can use yahoo messenger etc......... only problem is with skype
NoreenJ
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 18-11-2012
Message 6 of 7 (223 Views)

Re: messages not sending

Try to connect one of your computers directly to the mode with a cable. Can you now make Skype-to-Skype calls and send messages?

ruwim
Community Ambassador
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Kudos: 6989
Posts: 44377
Registered: 27-06-2011
Message 7 of 7 (213 Views)
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