internal mic not working

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internal mic not working

this has been an on-going problem for the past several months. The internal mic on my laptop is not working when i'm on a skype call.

 

tech specs:

windows 7 ultimate 64bit - latest updates and drivers installed

audio: conexant 20561 SmartAudio - lastes drivers installed

Skype: 5.10.0.116

 

When i set up the audio: Tools > Options > Audio Settings, the internal mic is working just fine. The sensitivity level is great both when Automatically adjust mic settings is checked or not.

 

As i mentioned above, only when i place or receive a phone call the mic becomes unusable. if i literally SCREAM the other part can barely hear my voice.

 

any suggestion/help?

 

Thanks

Rick

 

P.S.: on iphone and mac it works perfectly

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ruwim
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images.message_type_solution.altAccepted Solution

See this:

 

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Microphone-not-working-Conexant-20561-Smartaudio-HD/td-p/245110

 

Try to disable all enhancements. Open Windows Sound Control Panel -> Recording devices -> Properties -> Advanced.

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rick969
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Message 1 of 12 (55,646 Views)

Re: internal mic not working

See this:

 

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Microphone-not-working-Conexant-20561-Smart...

 

Try to disable all enhancements. Open Windows Sound Control Panel -> Recording devices -> Properties -> Advanced.

ruwim
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Message 2 of 12 (55,623 Views)

Re: internal mic not working

i can't believe that the checkbox "Enable Audio Enhancement" was the problem. Thanks a lot for the solution. I just tested and it worked perfectly.

rick969
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Message 3 of 12 (55,611 Views)

Re: internal mic not working

Yes. In general, Skype doesn’t like any “Audio enhancements” at all.

ruwim
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Message 4 of 12 (55,610 Views)

Re: internal mic not working

I'm having a similar problem. I've just got a new laptop, a Lenovo G580, with windows 7 and have had some really bad sound problems when skyping. The people on the other end says it sounds lika a big fan and what they say is echoing. The more I talk the more the fan sound increases. But on my end I hear everything perfect. When I use my headset the sound is perfect on the other end.

 

I disabled sound ehancements and it got better, still some fan sound.

 

I've followed the instructions on for how to adjust the sound settings on the computer but when skyping it changes them all around automatically. I unchecked the box where other programs automatically changes the sound options but it made no difference.

 

Is there any other way to improve the sound than what I've already done? I'm so tired of having sound problems with skype, it was the same with Vista although then there was sudden feedback screeching in the other end.

 

All advices are appreciated.

jokkearsenal
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Message 5 of 12 (54,872 Views)

Re: internal mic not working

Have you tried to uncheck the option “Automatically adjust microphone settings” in Tools -> Options -> Audio settings? However, if you are using the internal built-in microphone and it pickups the noise from laptop’s CPU fan, then this might be the problem.

ruwim
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Message 6 of 12 (54,867 Views)

Re: internal mic not working

I will try that and see what happens. But if it is the fan that effects the internal mic, then what can I do about that? feels a bit like a bummer if the fan is the problem and shouldn't that be a problem for everyone when skyping in that case?

jokkearsenal
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Message 7 of 12 (54,823 Views)

Re: internal mic not working

oh and i am using skype vers. 6.0.0.126 on windows xp

blitzmanguy
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Message 8 of 12 (52,393 Views)

Re: internal mic not working

I checked your answers page and tried turning off the allow enhancements setting.  Still doesn't work.

 

stevedaggett
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Message 9 of 12 (50,497 Views)

Re: internal mic not working

did you try to install newer drivers ?

laptopservis
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