i cant see the other person

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i cant see the other person

they can see me but i cant see them why? how do i correct the problem

rafi5
Novel Tourist
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Registered: 07-04-2012
Message 1 of 4 (508 Views)

Re: i cant see the other person

Same with me...except when I video call them, I can see them but they can't see me

ndude03
Novel Adventurer
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Registered: 09-04-2012
Message 2 of 4 (483 Views)

Re: i cant see the other person

Same problem here i only see myself not them?? HOW DO WE FIX THIS?? Someone HELP?!?!?
Posted from LG MS690
cyndal1987
Novel Adventurer
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Posts: 2
Registered: 11-09-2013
Message 3 of 4 (118 Views)

Re: i cant see the other person

Hi,

Which version of Skype are you using?
Which platform (Windows, Mac, Android...) and version of Skype is the other side using?
Please make sure that both you and the other side are using the latest Skype version.

 

You and the other side can try with the latest 6.7 version of Skype that you can download here
http://download.skype.com/msi/SkypeSetup_6.7.0.102.msi

 

If the other side is using Mac, it needs to be at least 6.2 version.

Thank you

kerojarun
Staff Moderator
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Registered: 29-10-2012
Message 4 of 4 (98 Views)
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