i can see the other person, but they can't see me.

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i can see the other person, but they can't see me.

okay, i'm new to skype and i used it for the first time yesterday. i could see my friend and hear her perfectly, and she could hear me, but said i wasn't showing up on the camera. at first i looked at the bottom tool bar and saw that i had video turned off, so i clicked it on, and i showed up...but only for about two seconds. so i turned it off and turned it back on again...again i only showed up for a few seconds.

my computer (running with windows 7) says that the camera is properly working, so i don't think it's a hardware issue, because as i said before, i show up for a second. i just don't know if it's the windows software or the skype software that's giving me trouble.

can anybody help? i REALLY want to be able to see and talk to my overseas friends!

thanks.

graybug
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Message 1 of 7 (4,576 Views)

Re: i can see the other person, but they can't see me.

Yeah, I am having a similar problem. I used skype for the first time today. I was able to see and hear my girlfriend perfectly, and she was able to her me as well. The problem is that even though my webcam was on and I was able to see myself in the little window at bottom right, she wasn't able to see me. How can I fix this problem. 

TheDrifter
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Message 2 of 7 (4,244 Views)

Re: i can see the other person, but they can't see me.

First thing I suggest is that you make sure you and your friend both have the latest version of Skype installed.  Click on Help > About Skype to see the specific version number.  If you don't see 5.8.0.158, the version current as of today, update via this link: 

 

http://www.skype.com/go/getskype-full

 

If you still have the problem once you're sure you're both on the latest version of Skype, you should try to determine if the problem is at your end of the call or at her end.

 

You just started using Skype but do you have another contact you can try a video call with?  If so, do you have the same problem with them?

 

How about your friend?  Does she have the same problem with other contacts or only with you?




Please note: I do not respond to requests for help via Private Message.
g4pilut
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Message 3 of 7 (4,235 Views)

Re: i can see the other person, but they can't see me.

I have the same problem except when I tried connecting with others, they all had the same problem...no one can see me. I don't think there is something wrong with my webcam because I can see myself clearly in the bottom right corner

ndude03
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Message 4 of 7 (4,203 Views)

Re: i can see the other person, but they can't see me.

i can see the other person but they cannot see me

amapola725
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Message 5 of 7 (3,448 Views)

Re: i can see the other person, but they can't see me.

looks like we all have the same problem with skype we can see the other person and hear them and they can hear us but not see us yet the camera is working fine i don't see any answers to the qustion asked by so many of us what is wrong we can't all have messed up cameras ?????

onceinalifetime
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Message 6 of 7 (3,424 Views)

Re: i can see the other person, but they can't see me.

What do you see when in Skype you go to Tools -> Options -> Video settings?

 

What is the currently installed Skype version? In Skype go to Help -> About Skype.

 

Was video working for you with any previous Skype version?

ruwim
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