how to reopen call monitor

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how to reopen call monitor

[ Edited ]

Can no longer manually open video pop out on version 5.6.0.105. The video pops out automatically when switching applications and would like to know how to get the pop out window back when accidentally closed. Do I have to end the call everytime just to get the video pop out back?

 

Thanx

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ruwim
Community Ambassador

images.message_type_solution.altAccepted Solution

Unfortunately, this seems to be the only option to get the pop out window back. If you close it, then you need to restart the call in order to have this option available again. I don’t know if this is a bug or a feature, but it’s how it works now in 5.6.0.105. Just avoid closing the pop out window. It will disappear by itself as soon as the call window is in focus.

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earth
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Message 1 of 5 (33,367 Views)

Re: how to reopen call monitor

Unfortunately, this seems to be the only option to get the pop out window back. If you close it, then you need to restart the call in order to have this option available again. I don’t know if this is a bug or a feature, but it’s how it works now in 5.6.0.105. Just avoid closing the pop out window. It will disappear by itself as soon as the call window is in focus.
ruwim
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Message 2 of 5 (33,218 Views)

Re: how to reopen call monitor

@Ruwim,

I just followed your advice twice but it didn't work?! Do you have any further ideas on how to fix it?

[never going to close the call monitor again!] :happy:

Angelicon
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Message 3 of 5 (27,555 Views)

Re: how to reopen call monitor

You can also do this:

 

In Skype go to Tools -> Options -> Call settings -> Show advanced options. Uncheck the option: "Show call controls when Skype is in the background". When this option is unchecked you can manually activate the pop-up using the monitor button on the right end of the call toolbar, i.e. as it used to work on the older 5.5 version.

ruwim
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Message 4 of 5 (27,550 Views)

Re: how to reopen call monitor

Thanks very much! :happy: That worked in ever way except it doesn't then dissappear when I click on the skype dialogue box, but that's okay. :happy: Cheers!

Angelicon
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