help all my skype contacts and groups are missing

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help all my skype contacts and groups are missing

I Installed the old skype and when I sing in I didn't see my contacts and groups. I  installed the last skype again and  nothing changed?! I try everything what I see in google and here and nothing changed... What I have to do  to take back my groups and contacts?Now I have only 8 contacts and none groups?! Should not you like to log in skype and automatically all my   groups and all my contacts to be recharged?What I have to do,  pls tell me I can't live without my contacts at skype!!!

I write here last night but I make mistake and click on soved  but it isn't solve.I have laptop to and there I dont change anything on skype and again I don't have contacs and groups?! What to do now to take back all my contacts and groups?

 

 

loveangelbg
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 11-07-2011
Message 1 of 11 (2,207 Views)

Re: help all my skype contacts and groups are missing

suggestions

 

  • try to install the Skype beta 5.5 (skype.com/intl/en/get-skype/on-your-computer/windows/beta/)
  • perfrom a complete uninstall (support.skype.com/en/faq/FA10634/How-can-I-completely-uninstall-and-then-reinstall-Skype), then re-install the current or beta version of Skype
  • contact customer service, they can certainly assist you in retrieving your contact list


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Primemover
Power User
Kudos: 1634
Posts: 7306
Registered: 27-06-2011
Message 2 of 11 (2,205 Views)

Re: help all my skype contacts and groups are missing

Hi

 

Did you have a back up of our contacts?

 

In the menu you will find the back up options under . . . .

 

> Contacts

> Advanced

> Back up Contacts to File  . . . .  (or > Restore Contacts from File)

 

Try looking in the back up menu feature.

 

.

sawadee
Esteemed Adventurer
Kudos: 84
Posts: 220
Registered: 28-06-2011
Message 3 of 11 (2,201 Views)

Re: help all my skype contacts and groups are missing

My typing error...... "your" contacts .
sawadee
Esteemed Adventurer
Kudos: 84
Posts: 220
Registered: 28-06-2011
Message 4 of 11 (2,200 Views)

Re: help all my skype contacts and groups are missing

I did it but it didn't work.I never back up my contacts I didn't know that I can and that  I need to do it none of my contacts are back and none of my groups nothing changed.What to do now?

loveangelbg
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 11-07-2011
Message 5 of 11 (2,196 Views)

Re: help all my skype contacts and groups are missing

 
quero69
Novel Adventurer
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Posts: 4
Registered: 13-11-2011
Message 6 of 11 (1,884 Views)

Re: help all my skype contacts and groups are missing

pl help to get my contact bak as i need them
quero69
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 13-11-2011
Message 7 of 11 (1,880 Views)

Re: help all my skype contacts and groups are missing

how long will it take to get my contact back/? i need them pl reply, thanks

quero69
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 13-11-2011
Message 8 of 11 (1,879 Views)

Re: help all my skype contacts and groups are missing

New vweaion od Skype really su...ks. and support also su...ks. All contacts gone (linux) logon and  screen has no menus only options to buy stuff.. NO Menues at all

 

How can this have passed QA?  The Reply  answer  to uninstall/reinstall are lame, and must be from a nincompoop who knows nothing about programming

 

I am computer programmer for over 30 years and if I was CEO of skype (now Microsoft)

I would fire developers of the new update that simply does not work at all.

Hay guys,  when something works, leave it alone, or get a new job if this is the quality of your work.

 

 

stevedonato
Novel Tourist
Kudos: 0
Posts: 1
Registered: 14-01-2012
Message 9 of 11 (1,624 Views)

Re: help all my skype contacts and groups are missing


stevedonato wrote:

New vweaion od Skype really su...ks. and support also su...ks. All contacts gone (linux) logon and  screen has no menus only options to buy stuff.. NO Menues at all

 

How can this have passed QA?  The Reply  answer  to uninstall/reinstall are lame, and must be from a nincompoop who knows nothing about programming

 

I am computer programmer for over 30 years and if I was CEO of skype (now Microsoft)

I would fire developers of the new update that simply does not work at all.

Hay guys,  when something works, leave it alone, or get a new job if this is the quality of your work.

 


Sorry, but as a computer programmer with over 30 years experience you should be able to see the difference between Skype.com web page, which you can only use to create a new account and buy some stuff, and Skype application installed on your computer (Linux?). After you have installed the correct version of Skype (Linux?) on your computer, using this program you should have access to all the menus and your contact list.

ruwim
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Message 10 of 11 (1,619 Views)
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