... Please help me ... I do not know what to do ... my skype worked perfectly until I tried to install the new version ... just throws FATAL ERROR failed to get proc adress for GetLogicalProcessorInformation (KERNEL32.dll) ... I've tried everything ... I even contacted the people from Skype customer support ... I did everything they told me ... but the situation has not changed ... I deleted skype and all its folders ... re-downloaded (from skype.com) and re-installed... in half the installation instead of opening my skype this come up ... failed to get proc adress for GetLogicalProcessorInformation (KERNEL32.dll) ... and when I click on Skype's icon, this this come up ... What should I do?
Exactly the same is happening to me right now. I´ve read somewhere to install Microsoft Net framework so that could help but nothing really helped. The error message keeps coming up. Does anybody can help us??
What Windows Service Pack do you have Installed?
Make sure you have Service Pack 3 and Internet Explorer 8 installed.
Those are direct downloads from Microsoft (the makers of your OS), so it would be safe to say it's the safest place to get it, when compared to all other sites.
I´ve tried everything .....the only way to have skype running again was installing windows SP3 and the old version of skype again. I don´t this new version anymore...thank you!