21-02-2012 11:12 - edited 21-02-2012 11:21
I have the same version as the previous post. When I am in a video call; the bar at the bottom of the screen stays round and does not disappear when I move the pointer out of the screen, is there something in my setup I need to adjust for it to disappear?
The toolbar should disappear when you move your mouse off the Skype window. The most common cause for it not doing so is that an IM is waiting.
Click on the IM icon on the toolbar to open the IM window and make sure all IM's have been read....that they don't have an orange dot next to them.
I have removed the messaging text at the bottom of the screen and moved the mouse out of the window but the bar for "show contacts" "show IM" "turn off video" "mute your microphone" "add, send and share..." "end call" "call quality information" and "screen options for this call" still stays up, this bar is round not rectangle when it is open. The IM page is not visible.
We're talking about the same toolbar.
The second icon from the left should be white, not blue, and it shouldn't have an orange dot it in.
If it's blue, or has an orange dot, there's still an IM waiting to be read.
You might also look at your contacts list and make sure there are no orange dots next to any of your other contacts, indicating there's an IM waiting from them.
21-02-2012 15:00 - edited 21-02-2012 15:10
I have 1 contact and there are no orange dots anywhere. I am presently online Top image the mouse is out of the screen. The bottom image where you see "Default View" this is where my mouse pointer is on the screen. The bar is always there. I will put in next post the image, it will not fit here must not exceed 20000 characters.
Yes, I'm still having that same issue, since December 16th. Thanks for posting Janny269.
It's very frustrating that this hasn't been resolved, especially after two months.
Mouse is not on screen.
Mouse is on screen
I'm affraid those screen grabs don't register with me. I can't tell what they're really showing.
In any case, I can only think of two things that may be causing your problem. One is that something in Windows is thinking your mouse is over the Skype window when it isn't. If that's the problem, it will be hard to find the cause.
The other possiblity is one of your Skype configuration files may have become corrupted. I suggest you try resetting Skype's configuration using this procedure. Maybe you'll get lucky.
Quit Skype. Hold the Windows key and type r. In the box that comes up type %appdata% <enter>. Scroll down to find the \Skype folder and rename it something like \Skype_old. Restart Skype.
Note: Renaming the Skype folder will move IM and call history to the renamed folder. They can be recovered with a few extra steps.