I downloaded skype the other day and it worked fine the first time i used it, the second time it wouldnt log in and it still wont. I have a windows computer and ive updated all of my settings and i can connect to the internet fine. Dont understand why it worked the first time but wont work now because nothing changed. Can you help?
Please follow these Steps:
1. Only do Step 1 if you are on WIN7:
Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.
Try to launch Skype.
2. If Step 1 fails or you are NOT using WIN7 do:
Open an Internet Explorer browser, and go to https://login.skype.com/account/login-form?intcmp=
If you see a message box that contains a connect button, please click on the connect button.
If the page fails to display, Please do the instructions below. Using your Windows Control Panel, please do:
Internet Options -> Advanced Tab Please click the "Reset" button.
Then, Go to the Connections Tab.
Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.
Close any open Internet Explorer browser windows, open a new IE browser window and try https://login.skype.com/account/login-form?intcmp=
3. If Step 2 does NOT solve the problem:
Please install the normal version using the instructions below:
You can install the Current release by clicking this link: http://download.skype.com/SkypeSetup.exe
Please do NOT remove what you already have installed, simply, install over.
These instructions have worked for many and is the quickest thing to try to resolve issues such as this.
Also, what operating system are you on?
What is the Make and Model of your computer?
Do you have all Windows updates and updates to any hardware devices by the manufacturers?