cannot log in

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cannot log in

everytime i try to log in to skype, the program fine appear and cannot log in. i've already uninstall and install it for FIVE times and still not working. can you please help me

afif_911029
Novel Tourist
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Registered: 04-01-2012
Message 1 of 3 (328 Views)

Re: cannot log in

What exactly happens when you try to login?  Do you get an error message, etc?




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g4pilut
Community Ambassador
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Kudos: 926
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Registered: 27-06-2011
Message 2 of 3 (143 Views)

Re: cannot log in

[ Edited ]

Try Below:

 

1. Ensure that "Show hidden files and folders" is switched on.

Click Start and then Run Type "control folders" and click OK. In the View tab, ensure that Show hidden files and folders is enabled

 

2. Exit Skype : From the system tray >> right click on the skype icon and click "Quit Skype"

 

3. Click Start >> Run Type: "%programdata%\Skype\Apps" (without the quotes)

 

4. Rename the folder login to login1

 

5. Then go to Skype folder inside program files and go to phone folder and then right click on Skype application and select send to Desktop (Create shortcut)

 

Now try running Skype.

 

Check if the isuue persists.

Regards,
Tamim
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Tamim
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