can not sign in

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Reply

can not sign in

I have a problem when trying to sign in. I type the correct name and password and receive this message:

Can,t open skype. You are already signed in on this computer. Please sign out and try again.

Please can you help me

megy
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 19-08-2012
Message 1 of 4 (96 Views)

Re: can not sign in

Try to reset skype settings

 

Exit Skype : From the system tray >> right click on the skype icon and click "Quit Skype"

 

Click Start >> Run Type: %appdata% Rename folder "Skype" to "Old_Skype"

 

Re-run Skype

 

Note: You will need your password to re-log on, and re-set any options from default

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6182
Posts: 32360
Registered: 27-09-2011
Message 2 of 4 (90 Views)

Re: can not sign in

Thanks a lot! It worked perfectly!

:happy:

megy
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 19-08-2012
Message 3 of 4 (83 Views)

Re: can not sign in

You are very welcome.
Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6182
Posts: 32360
Registered: 27-09-2011
Message 4 of 4 (82 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling