can not log in

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can not log in

Hi there,


I have been trying to go into my skype account and use it but it will not even let me sign in!

Could you tell me what i could do to resolve this problem?

I have uninstalled the program then re-installed it but it still gives me trouble.

Attached is a picture of my skype screen.


Hope to hear from you soon.



Casual Tourist
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Posts: 1
Registered: 29-02-2012
Message 1 of 2 (234 Views)

Re: can not log in

Please, answer first these questions:


What version of Windows are you on? Is it 32-bit or 64-bit?


Go to Windows Start and in the Search box type winver.exe and then press Enter.


What is the version of Internet Explorer installed on your computer?


In Internet Explorer go to Help -> About Internet Explorer.



P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

Community Ambassador
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Kudos: 5779
Posts: 62952
Registered: 27-06-2011
Message 2 of 2 (143 Views)

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