Please help I've been searching for hours and can't find a decent explanation!
I just bought a new Samsung netbook with a 1.33 GHz atom processor and 1GB RAM. I installed Skype and noticed that it was saying my computer speed was too slow to make calls, a ran a diagnostic and that too suggested that the RAM was low, so I've upgraded to the maximum the notebook (and windows 7 starter) will allow, 2GB.
However, Skype still says this is too slow, diagnostic now say that everything is fine, and looking on the help screen that comes with this message it recommends a 1 GHz processor and 512 RAM, both of which I am exceeding, but the settings always show red and say my computer is too slow.
I don't have any other programs running (except Norton 360 and that isn't using much memory) and have tried uninstalling and reinstalling various versions of Skype and am currently on 5.7 beta.
I assume the message is nonsense as I have actually made a video call and it was ok, but the message is annoying me, why can't Skype accept my notebook is good enough?
30-12-2011 22:13 - edited 30-12-2011 22:21
Here is a Mr. FixIT:
Run This First. See if it resolves the issue. If not,
Temporary disable the anti-virus & Do all Windows Updates, including Software and Hardware, not just the Critical Updates. In most cases, this will resloves the issue.
Download and Install all the Device Drivers, and any additional software, directly from Samsung website.
Also Try Below:
Please do a Skype reset:
1. Ensure that "Show hidden files and folders" is switched on.
Click Start and then Run Type "control folders" and click OK. In the View tab, ensure that Show hidden files and folders is enabled
2. Exit Skype : From the system tray >> right click on the skype icon and click "Quit Skype"
3. Click Start >> Run Type: %appdata% Delete folder "Skype".
4. Re-run Skype
Help I cannot make video calls as skype tells me my computer is slow , when it starts up the bars that tell you the quality are green but then they turn yellow and tell me my computer is slow, please help
01-12-2012 14:06 - edited 01-12-2012 14:10
There is a known conflict issue with Magic Jack and Skype. You can try to reset Skype to use the Magic Jack sound driver.