Why does skype not update!

Welcome To get started please read our short introduction.
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving

Why does skype not update!

I'm having trouble updating my skype. Whenever it gets to the initializing part of the update it comes up with a pop-up box and says 'Installing Skype failed; code 1601. The windows Installer service could not be accessed. Contact your support personnel to verify that the Windoes installer service is properly registered.' What does this mean and could anyone help me?

Novel Tourist
Kudos: 0
Posts: 1
Registered: 23-12-2012
Message 1 of 6 (2,889 Views)

Re: Why does skype not update!

Have you recently installed a program such as System Mechanic?




You may try to install the Portable Skype version:




Community Ambassador
Community Ambassador icon
Kudos: 6945
Posts: 57644
Registered: 27-06-2011
Message 2 of 6 (2,881 Views)

Re: Why does skype not update!

Try to start your Windows, in "Safe mode with networking".
- Repeatedly press F8 during boot.

Download, unzip and run SafeMSI

then, Install Skype with this link:


Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Super Aviator
Kudos: 6300
Posts: 32360
Registered: 27-09-2011
Message 3 of 6 (2,873 Views)

Re: Why does skype not update!

well RUWIN  all cmd register an unr.. i did all of that in command line and when i saw that windows installer not missing i like it simple took 3 sec with portable skype problem solved  thank you SIR...now working i had smackaroo in iit....

Novel Adventurer
Kudos: 0
Posts: 2
Registered: 31-03-2013
Message 4 of 6 (2,569 Views)

Re: Why does skype not update!

I have the same problem with the windows installer... how do I fix this?

Novel Tourist
Kudos: 0
Posts: 1
Registered: 21-06-2013
Message 5 of 6 (2,374 Views)

Re: Why does skype not update!

Since you are having Windows Installer issues, you may want to try the resolutions from the following link:



Community Ambassador
Community Ambassador icon
Kudos: 1967
Posts: 8668
Registered: 30-11-2012
Message 6 of 6 (2,369 Views)

© 2015 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling