Re: Webcam is working but video not connected to s...

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Webcam is working but video not connected to skype

Got an Hercules Dualpix HD Webcam and Windows XP SP3. The mic is working but the video isn't. When I want to click the button webcam settings then it closes of Skype by itself. What should I do?

Novel Tourist
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Registered: 26-02-2012
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Re: Webcam is working but video not connected to skype

Click on Help > About Skype.  If the version you see isn't already, update via this link:


Check with the Hercules website to make sure you have the latest driver for your webcam.


And if the problem persists, can you return the Hercules webcam and get one that is more likely to play nicely with Skype, like a Logitech? 



Please note: I do not respond to requests for help via Private Message.
Former Ambassador
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