I’m not sure at all, but what happens might be caused by Skype trying to switch the video mode to HD, but this fails because your computers hardware is not capable of managing HD. He procedure Skype is using to adjust video quality is far from perfect yet.
If you have an available PCI slot on your motherboard, then you can try to install an USB 2.0 card. This may help but I’m still not sure.
With your computer specifications you may also consider to use another webcam, which is not HD.
Thanks for your thoughts and suggestions.
My HP notebook does have a PCMCIA slot. I wanted to get USB 2.0 ports for other uses anyway so today I bought a USB 2.0 PC Card. When I tried using the HD C615 webcam through the USB 2.0 port, the video wasn't moving. In fact the mouse cursor was frozen. A while later the system just quit, no warning, no messages, and no BSOD. It was a hard power turn-off.
I got the same hard power turn-off just using a USB flash drive in the new USB 2.0 card. With the PC Card plugged in but with no external connections the PC stays powered-up continuously.
It looks like that there are problems with the USB port drivers. Have you tried to uninstall and then reinstall these drivers? Open Windows Device Manager. Do you see any exclamation signs on the USB devices?
It is my understanding that USB 2.0 support was added to Windows with the sp1 release of Windows XP in the fall of 2002. If that is the case, do my USB drivers seem old? I have included basic info on my USB drivers in the table below.
If I were to uninstall and reinstall my USB drivers, exactly which ones should i do?
Thanks again for your suggestions.
Thanks for your earlier suggestion to try a non-HD webcam. I replaced the Logitech C615 HD webcam with a Logitech C210 (VGA resolution) webcam. Now I can get a video stream with Tools->Options->Video settings that does not flip at all,even when left to run for hours. Also the SKYPE.EXE cpu usage used to be in the mid to upper 40's %. Now with the C210 the cpu usage is in the lower to mid 20's %.
However, a few days ago I tried to do a video call with my contact (relative) and I could see and hear my contact but my contact could hear me but NOT SEE me! At some point during the call I captured the Call Technical Info from the CALL MENU of Skype. Also, my PC runs Windows and my contact has a MAC computer. For the call my contact was the one who placed the call.
Below is the call technical information that I captured at some point
during the failed call. This technical info is exactly as I copied it from
Skype into Microsoft NOTEPAD with the exception that I substituted
place holders in square brackets for my Skype Name and my contact's
Conversation identity=[my contact's Skype Name]
Host=[my Skype Name]
BW (avg/60sec): upload=21 kBps
BW (avg/60sec): download=133 kBps
[my Skype Name]
Identity=[my Skype Name]
Video debug (16491)=; media = 0; status = 1; error = 2207186955
Failed to start capture.
[my contact's Skype Name]
Identity=[my contact's Skype Name]
Sample rates=e-16000, d-24000
Packet loss=0.1% (12)
Send packet loss=0.0%/0.0%
Recv packet loss=0.0%/0.0%
NBM=audio 5000 / 20 ms video 0 corr 0%
SessionOut=UDP (11066 packets)
SessionIn=UDP (25823 packets)
UDP status=local:Good remote:Good
CPU usage=76.0% 69.0% hicc:11
Remote UI version=3/220.127.116.117
Video capture=Res: 320x240, Color: 32334942, CamFPS: 8, ReqFPS:
30, HwEnc: 0, Power: 1, QTokens: 2
video send stream 0 (l)=ID: 0, Type: 0/0, Res: 320x240, Codec: H264
(100/32), FPS 2, Speed: 15/1, Bitrate: 287/801, TargetFPS: 1/1, CPU:
76, CpuFPS: 14/1, ReceiverFPS: 110/0/0, Mtu: 1340
video send stream 1=not started.
video send stream 2=not started.
video send stream 3=not started.
video send stream 4=not started.
video send stream 5=not started.
[my contact's Skype Name]'s video recv=Res: 640x480, Color:
59565955, FPS: 15, QTokens: 8, PRmax: 903x674, Scr: 1024x768,
ScrPh: 0x0, Delay: 247/704
ID=0, Type: 0/0, Res: 640x480, Codec: H264 (100/32), FPS 11/14,
Bitrate: 1032, Caps: 37/27
Problems=VGA30 VGA15 VGA30 VGA15
Video debug (16427)=VGA30 VGA15 VGA30 VGA15 ; media = 0;
status = 4; error =
*************************** END *****************************
Have this issue as well, never had this issue with MSN messenger, now that its switching over to skype, I come too skype and have no end of issues, this being the greatest of them. Are they going to fix it?
Have you tried to connect your webcam to another USB port? It must be 2.0 port and avoid using unpowered USB hub. Also make sure that your Windows has all the recent Windows Updates installed.
16-01-2013 12:23 - edited 16-01-2013 12:34
Yes, it is still doing it, also my gfx card drivers are up to date. I am using a 680 GTX Nvidea Gforce. my Motherboard is an intel.
My windows updates are all upto date too
It still works fine on Yahoo messenger, and Msn Messenger. They are however the only two chat things I have used up to this point. But as soon as I try skype it goes up side down and back to normal over and over really fast. I've even tried turning switch cam as others have said that effects asus mother boards but that has not helped.
Always loved Msn messenger, if I cannot get skype to work properly because it has issues with web cam comparability, I guess I can use Yahoo messenger with friends but its a shame.