Video is Choppy

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Video is Choppy

I just bought a new Logitech Webcam C310. The video is excellent quality and is smoooth when I test the webcam with logitech "Quick Capture", but is choppy, with about 1-2 seconds delay between movements, using Skype.
I called Logitech, and after doing some tests, they said the problem was with Skype, and recommended that I reinstall Skype with the latest version.
I did that, but the video is still uneven.
I am using Windows XP.
I have another pc using the same wireless modem, router and provider, and the Skype video is fine on it.
I see that there is another post with the same problem, and his/her solution was to switch to the Google equivalent of Skype (I forgot the name).  That, to me, has not solved the problem.  Does anybody have an answer?
Novel Tourist
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Posts: 1
Registered: 19-01-2012
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Re: Video is Choppy

Try the latest beta version of Skype,  You can download the installer via this link:


If the problem persists, can you try connecting that PC via Ethernet instead of wifi?


You can also click in Call > Call Technical Info while you're on a video call.  Copy and paste the info here which may shed some light on where the problem lies.


Please note: I do not respond to requests for help via Private Message.
Former Ambassador
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Registered: 27-06-2011
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