Video Turns itself on and off

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Video Turns itself on and off

Help,

 

I am having a problem with one of the folks I talk to with Skype.  When we establish a call between us, her viedo keeps turning on and off.  When her video is turned on , she can see me.  But Skype or some other issue (webcam drivers) turn the video off then on WITHOUT user intervention. 

 

She has a Dell Laptop.  The machine OS is Vista 64 bit.

 

jove

jove010
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Registered: 22-02-2012
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Re: Video Turns itself on and off

Are you saying that when her video goes off she can't see your video either?  In effect, both of your video goes off at the same time?

 

Do you have the problem with any other contact, or only her?  And does she have the problem with any other contact, or only you?

 

In any case, the first thing I'd suggest is that both of you update to the latest version of Skype, 5.8.0.154.   Click on Help > About Skype to see what version you're running at the moment.   You can download the full installer for the current version via this link:

 

http://www.skype.com/go/getskype-full




Please note: I do not respond to requests for help via Private Message.
g4pilut
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