Video Call Snapshots

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Video Call Snapshots

I have been experiencing a problem taking a video call snapshot lately. The "take a picture" icon does not come up and I am receiving an error stating that the program is running in another location. I have shut everything else down and I receive the same message. Also I cannot upgrade "Pamela for Skype" for the same reason.

donnafallon3
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Message 1 of 7 (2,571 Views)

Re: Video Call Snapshots

I have the same problem. I can see previous snapshots in my gallery, but I don't have an option to take a picture since the last update. Can anyone help?
joandearc
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Re: Video Call Snapshots

In the recent versions of Skype the Take snapshot feature is now accessed by clicking on the + button on the toolbar at the bottom of the Skype window:

 

snapshot.jpg




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g4pilut
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Message 3 of 7 (2,552 Views)

Re: Video Call Snapshots


donnafallon3 wrote:

I have been experiencing a problem taking a video call snapshot lately. The "take a picture" icon does not come up and I am receiving an error stating that the program is running in another location. I have shut everything else down and I receive the same message. Also I cannot upgrade "Pamela for Skype" for the same reason.


I have no experience with Pamela for Skype, but the tips in this link may help you find what the other program is:

 

http://community.skype.com/t5/Garage/How-to-Find-Program-That-Has-Cam-Opened/td-p/482745




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g4pilut
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Re: Video Call Snapshots

 
margaret4385
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Re: Video Call Snapshots

Hi, I am experiencing a problem with the Video call snapshot. I just can`t reach them and they appear as existing nowhere in the libraries of my computer. 

illito
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Message 6 of 7 (415 Views)

Re: Video Call Snapshots


illito wrote:

Hi, I am experiencing a problem with the Video call snapshot. I just can`t reach them and they appear as existing nowhere in the libraries of my computer. 


Your snapshots exist, but not in the new location:

 

http://community.skype.com/t5/Windows-desktop-client/Lost-snapshots/m-p/2973310#M239852

ruwim
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