Re: Unterminated Tag: Font. error message after up...

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Unterminated Tag: Font. error message after upgrading to 5.9 from 5.8

After I updated Skype from 5.8 to 5.9, I get an error message "Unterminated Tag: Font" when I boot up Skype.  This is very annoying, is there any ways to fix it?

Claudius
Community Manager

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Try disabling promotions and tips in Skype options -> Notifications -> Alerts & Messages
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deetseng
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Re: Unterminated Tag: Font. error message after upgrading to 5.9 from 5.8

same here. And I got this on a new fresh install on Window 7 64-bit Chinese edition. The exact message was "Unterminated tag: font." (note the space and punctuation)
The version of skype is 5.9.0.114. And I just installed Skype and nothing else on this brand new laptop
billhungdotnet
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Re: URGENT Uppgreading code 160

Hej, when I Re startar  computer, I get a message that iupgrade to Skype, efter a minute coms ,Skype Version 5.8 can not be done please contact support. Code 160 . Please help me. I use Skype quite a lot.

 B.R

Passargad interaktiv Teknologi AB

M.Javani  MD

mjavani
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Message 3 of 25 (10,522 Views)

Re: Unterminated Tag: Font. error message after upgrading to 5.9 from 5.8


deetseng wrote:

After I updated Skype from 5.8 to 5.9, I get an error message "Unterminated Tag: Font" when I boot up Skype.  This is very annoying, is there any ways to fix it?


Try to clear the Temporary Internet Files folder. Sometimes an outdated script file (.js) is still residing in the cache and this is causing the error.

 

http://community.skype.com/t5/Windows/Skype-problem-bugs/m-p/609079#M50121

ruwim
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Re: Unterminated Tag: Font. error message after upgrading to 5.9 from 5.8

ruwim wrote:

Try to clear the Temporary Internet Files folder. Sometimes an outdated script file (.js) is still residing in the cache and this is causing the error.

 

http://community.skype.com/t5/Windows/Skype-problem-bugs/m-p/609079#M50121


Thanks ruwim, I just tried it following the link you posted. Unfortunately this did not help. And again, my problem occured with a fresh windows install and fresh skype install. I didn't install anything else.

billhungdotnet
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Message 5 of 25 (10,479 Views)

Re: Unterminated Tag: Font. error message after upgrading to 5.9 from 5.8

Are you using Chinese or English Skype user interface language?

ruwim
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Re: Unterminated Tag: Font. error message after upgrading to 5.9 from 5.8

I tried both, and the problem only seemed to happen with Chinese, but not English. I tested by simply going to Tools -> Change Language -> then select English or 繁體中文(Chinese Traditional)

billhungdotnet
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Re: Unterminated Tag: Font. error message after upgrading to 5.9 from 5.8

Searching on the history of Skype versions shows that a “Unterminated Tag” error was occurring with some language settings on older Skype versions, but this was supposed to be fixed in later releases. Just an example:

 

https://jira.skype.com/browse/SCW-2091?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-...

 

However, I was trying to reproduce this on my Skype 5.9 (Windows 7 32 bit and 64-bit), but no problems here.

 

Maybe you should try to reset Skype settings and see if this helps.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

ruwim
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Message 8 of 25 (10,421 Views)

Re: Unterminated Tag: Font. error message after upgrading to 5.9 from 5.8


ruwim wrote:

Maybe you should try to reset Skype settings and see if this helps.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.


Thanks for this again. I just tried it, and I got the same "Unterminated tag:font." error at this page of the welcome wizard (see attached, the step to set the profile picture). I think there's some code in the profile picture part is broken. You should be able to reproduce it with a Chinese version of Windows 7, or perhaps try changing your localisation? My laptop was bought today with Windows 7 Home Edition(家用進階版)+Service Pack 1

billhungdotnet
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Message 9 of 25 (10,415 Views)

Re: Unterminated Tag: Font. error message after upgrading to 5.9 from 5.8

No. I can’t reproduce this behaviour, but this doesn’t matter.

 

What happens if you close the error message window? Can you so use your Skype?

 

In any case, it will probably be best if you report this bug to Skype developers (Jira).

 

http://developer.skype.com/SkypeGarage/ReportIssue

 

ruwim
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