Skype won't start up!

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Skype won't start up!

Yesterday I had to remove Skype because it was glitching and wouldn't let me access anythign properly. So I re-installed Skype onto my compuer but now when I try to open it nothing happens. In the task manager it says that skype is running but nothing on screen is happening. Any ideas of how to fix this?

 

masontrieu
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Message 1 of 7 (1,607 Views)

Re: Skype won't start up!

this is happening to me to.. SKYPE!! please sort this out right away!
Randomize19951
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Re: Skype won't start up!


Randomize19951 wrote:
this is happening to me to.. SKYPE!! please sort this out right away!

What exactly happens when your trying to start Skype? Any error message?

You can also try to reset all Skype settings.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

 

ruwim
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Message 3 of 7 (1,203 Views)

Re: Skype won't start up!


Randomize19951 wrote:
this is happening to me to.. SKYPE!! please sort this out right away!

What anti-virus application or security suite is installed on your computer?

 

Try to start your Windows in "Safe mode with networking".

- repeatedly tap F8 as you boot.

 

Now try running Skype.

Regards,
Tamim
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Tamim
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Message 4 of 7 (1,196 Views)

Re: Skype won't start up!

just to make this clean its on my laptop that this is happening, i'm running avast on it for my anti virus protection. I recently just installed it, so there is no skype_old.. there technically is no error message it goes to the sign-in page but there is nothing on this page, just the exit and cancel. Thats about all
Randomize19951
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Message 5 of 7 (1,177 Views)

Re: Skype won't start up!


Randomize19951 wrote:
just to make this clean its on my laptop that this is happening, i'm running avast on it for my anti virus protection. I recently just installed it, so there is no skype_old.. there technically is no error message it goes to the sign-in page but there is nothing on this page, just the exit and cancel. Thats about all

reinstall skype with this link:

http://www.skype.com/go/downloading-business

 

after the installation, please try to reset skype settings:

http://community.skype.com/t5/Windows/quot-Skype-has-stopped-working-quot/m-p/980308/highlight/true#...

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Message 6 of 7 (1,172 Views)

Re: Skype won't start up!

that's good information but i've already done this. I might try to disable my antivirus.. see how that goes.

Randomize19951
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