Skype stuck on signing in screen

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Skype stuck on signing in screen

My skype stopped working yesterday and I have tried uninstalling, rebooting, cleaning up my computer with CC cleaner, run a virus scan, google'd the problem and nothing has helped. 

My computer is a Dell N5050 with Windows 7 Home Premium 

I got this Application Error "Exception EExternalException in module KERNELBASE.dll at 0000C41F
External Exception E0FAFAFA" 

Sail006
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Message 1 of 7 (11,468 Views)

Re: Skype stuck on signing in screen

[ Edited ]

Have you tried resetting your local Skype settings/profiles located at %appdata%\Skype (rename Skype to Skype_old)?  These files do not get removed during an uninstall due to them housing your local chat logs (main.db).  You can always reset it and transplant the old main.db file at a later time when Skype is not running.

(i.e. %appdata%\Skype\YourSkypeName\main.db)

techfreak
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Message 2 of 7 (11,462 Views)

Re: Skype stuck on signing in screen

Just did it, still stuck on logging in screen.

Sail006
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Message 3 of 7 (11,438 Views)

Re: Skype stuck on signing in screen

[ Edited ]

Since the problem didn't go away with a profile reset, possible issues could still exist with Skype, your browser, or your OS.  Try the following to see if anything changes:

 

1.  Uninstall Skype, then download and install the latest version:

 

Skype 6.11

http://download.skype.com/msi/SkypeSetup_6.11.0.102.msi

 

2.  Run a chkdsk of  your C drive (http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/)

 

3. Try downgrading or upgrading your current version of Internet Explorer.

 

4.  Run system file checker (http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm)

 

5.  Make sure no AntiVirus/AnitMalware/Security or other software you have installed is inhibiting Skype from functioning.

techfreak
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Message 4 of 7 (11,429 Views)

Re: Skype stuck on signing in screen

Fixed it, Something in the background, processes was stopping Skype from fully logging in. 

Sail006
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Message 5 of 7 (11,378 Views)

Re: Skype stuck on signing in screen

What was it, do you know? How did you solve this problem, specifically?

isiyac
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Message 6 of 7 (11,365 Views)

Re: Skype stuck on signing in screen

I believe it was the cause of an antivirus stopping the program, Avast... 

Sail006
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Message 7 of 7 (11,349 Views)
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