Skype not working after update

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Skype not working after update

My Skype automatically updated at some point last week. Since then NOTHING has worked. It takes at least 5 minutes to log in (if it does, half of the time it just tells me it doesn't recognise my details) and once I have logged in it gives me the 'connecting' icon for ages before it says I'm online. Then no one else shows up online and the people who are come through 3 at a time. Then once I've finally gotten in, it takes a long time to actually send messages (get the circle thing for ages) if they do send, and I can't receive messages either. Plus if I click to call anyone, or someone calls me, the call won't go through and you end up getting the irritating Skype noises for a very long time even after closing the programme.

 

I'm using the latest version, obviously, on Windows 7 and I have tried uninstalling and reinstalling with no success. I'm having to use Google Talk to speak to friends and family in other countries, which is just an awful system which I have to get them to install, plus the group calls we've had I can't join in on so I'm missing big news and it's kinda doing my head in now. 

 

Anyone got any ideas of what's happening?? Any suggestions will be hugely welcomed and a fix would make my life a hell of a lot easier! 

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Эми
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Message 1 of 20 (1,902 Views)

Re: Skype not working after update

Update tonight now get msg that Skype has problem and needs to close. I have used every night this week with no issues until tonight after the update. I have uninstalled and reinstalled and same problem. Can only suspect the update is to blame

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Robcot
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Message 2 of 20 (1,891 Views)

Re: Skype not working after update

That's what I've been blaming too. I know a lot of people who had problems, but there's have cleared up and I'm kinda sick of waiting for it to fix. Not getting any error messages, though. Just the occasional "check your connection". Absolutely no issue with my connection, though. As soon as I troubleshoot, that goes away and I'm still just stuck with a platform that doesn't work. 

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Эми
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Message 3 of 20 (1,888 Views)

Re: Skype not working after update

Have the same problem.

Not impressed with the quality Good thing the software is free.   

Uninstalled new version, re installed the old version and on start up disabled the automatic updates. 

I click on "later" on the regular Pop up informing me that there's an update. Comes up twice on start up.

 

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BillT9934
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Message 4 of 20 (1,880 Views)

Re: Skype not working after update

The old version still works then? I might try that, where did you get it from? It has to be better than not being able to use it. I've contacted Skype in about 3 different ways to no avail so I might as well. 

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Эми
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Message 5 of 20 (1,876 Views)

Re: Skype not working after update

Old version doesn't work for me grrrrrrrrrr

 

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Robcot
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Message 6 of 20 (1,871 Views)

Re: Skype not working after update

[ Edited ]

I found 5.10 on my computer, automatic updates are off, and I managed to log in straight away. No one online to chat to just yet so I won't claim a complete success but it looks better than it did!

 

ETA: Actuallyyes, it does work. FINALLY. Thanks!!

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Эми
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Message 7 of 20 (1,868 Views)

Re: Skype not working after update

So incredibly jealous. This update refuses to recognize my webcam, nor is it letting me even try to troubleshoot why it's not recognizing it (webcamis working just fine, btw). Defeats the whole purpose of Skype for me. :sad:

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lisadiva3675
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Message 8 of 20 (1,860 Views)

Re: Skype not working after update

It seems to have a lot of bugs. I'm gonna leave this open coz I'd kinda like a response from someone on Skype which will allow me to use newer versions, but for now I'd rather have an old version installed and have it working than have a completely useless programme sitting on my desktop while I use the dreaded google talk!

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Эми
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Message 9 of 20 (1,851 Views)

Re: Skype not working after update


lisadiva3675 wrote:

So incredibly jealous. This update refuses to recognize my webcam, nor is it letting me even try to troubleshoot why it's not recognizing it (webcamis working just fine, btw). Defeats the whole purpose of Skype for me. :sad:


Try to uninstall the currently installed version and install the older 6.1.0.129 version using this msi-installer:

 

http://download.skype.com/msi/SkypeSetup_6.1.0.129.msi

 

After installing this version, make sure to disable the Automatic updates:

 

Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates

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ruwim
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