Skype not recognizing mic or sound card anymore

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Reply
Accepted Solution

Skype not recognizing mic or sound card anymore

it worked great to begin with,havnt had any problem until acouple weeks ago it just keeps saying it cant access my sound card or mic,Teamspeak 3,Vent,mumble and msn voi works fine so i know its not my sound card or mic.Windows says everything is working properly also.Im currently useing the most updated version of skype.

This widget could not be displayed.
ruwim
Community Ambassador

images.message_type_solution.altAccepted Solution

Try to reset Skype settings.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

View solution in original post
svensmokavich
Casual Adventurer
Kudos: 0
Posts: 12
Registered: 24-05-2012
Message 1 of 24 (6,755 Views)

Re: Skype not recognizing mic or sound card anymore

What soundcard is installed on your computer?

 

What settings do you have for Microphone and Speakers in Tools -> Options -> Audio settings? Is there more than one option available in the selection boxes?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 5823
Posts: 41468
Registered: 27-06-2011
Message 2 of 24 (6,740 Views)

Re: Skype not recognizing mic or sound card anymore

its just the onbourd sound card and yes everything is setup right in audio settings,and it only gives 1 option for each

svensmokavich
Casual Adventurer
Kudos: 0
Posts: 12
Registered: 24-05-2012
Message 3 of 24 (6,736 Views)

Re: Skype not recognizing mic or sound card anymore

What is the model of your soundcard? Open Windows Device Manager. Click on “Sound, video and game controllers”. You should see your soundcard listed there. Do you have the same selection in Tools -> Options -> Audio settings?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 5823
Posts: 41468
Registered: 27-06-2011
Message 4 of 24 (6,732 Views)

Re: Skype not recognizing mic or sound card anymore

realtek high definition audio and it dosnt give you the option to select your soundcard in skype,just your playback device

svensmokavich
Casual Adventurer
Kudos: 0
Posts: 12
Registered: 24-05-2012
Message 5 of 24 (6,728 Views)

Re: Skype not recognizing mic or sound card anymore

windows is saying its driver is updated

svensmokavich
Casual Adventurer
Kudos: 0
Posts: 12
Registered: 24-05-2012
Message 6 of 24 (6,727 Views)

Re: Skype not recognizing mic or sound card anymore

Try to reset Skype settings.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 5823
Posts: 41468
Registered: 27-06-2011
Message 7 of 24 (6,724 Views)

Re: Skype not recognizing mic or sound card anymore

[ Edited ]

try this FixIT

http://support.microsoft.com/mats/hardware_device_problems/en-us

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6003
Posts: 32360
Registered: 27-09-2011
Message 8 of 24 (6,719 Views)

Re: Skype not recognizing mic or sound card anymore

ya that seemed to work ruwim:happy: tx alot
svensmokavich
Casual Adventurer
Kudos: 0
Posts: 12
Registered: 24-05-2012
Message 9 of 24 (6,713 Views)

Re: Skype not recognizing mic or sound card anymore

Great :(y):

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 5823
Posts: 41468
Registered: 27-06-2011
Message 10 of 24 (6,708 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling