Skype live chat

Welcome To get started please read our short introduction.
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Accepted Solution

Skype live chat

Where can I find the skype live chat support? Thanks

Casual Adventurer
Kudos: 0
Posts: 8
Registered: 31-07-2013
Message 1 of 2 (44,761 Views)

Re: Skype live chat

Hi, Rareroblox1234,


Here is a slightly annotated version of the instruction to contact Skype Customer Service.  Hope this serves as a useful road map!





How can I contact Skype Customer Service?


Skype offers help and support through:

To get help with the issue you’re experiencing:

  1. Go to the Support request pageYou will be asked to sign on to the Skype website at this step.
  2. Select the topic you need help with and the problem you’re experiencing. ... or the closest topic which matches your enquiry.  Some information that might help with your problem is displayed.  These are the FAQ articles pulled from the library for your review.
  3. If you still feel that the information doesn’t help, scroll down to the bottom of the website page and click the Continue support request button at the bottom of the screen.  Please note that the graphic, below, is for illustration purposes only, and is not a hyperlink to contact Skype Customer Service.

  1. Select your contact method. (We recommend that you check our Skype Community first. No need to circle back here, as the Community is where you started!)
  2. If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.

We don’t currently provide telephone support.

Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety
Moderator icon
Kudos: 2803
Posts: 12348
Registered: 08-08-2011
Message 2 of 2 (44,723 Views)

© 2016 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling