Re: Skype keeps crashing. I can't update, i get er...

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Reply

Skype keeps crashing. I can't update, i get error message code 1603

Whenever I get an invitation to upgrade Skype it fails. I get a message: "A network error occurred while attempting to read from file C:\windows\installer\Skype.msi". This is followed by: "Installing Skype failed code 1603. A fatal error occurred during installation".

 

This failure to upgrade didn't seem to matter, but recently I've been unable to make connections on Skype. The video fails, and then the connection falls out, and then I can't close Skype without doing right click and Close.

 

Any help would be very welcome

 

Thanks

 

John

shanua
Novel Tourist
Kudos: 0
Posts: 1
Registered: 15-04-2013
Message 1 of 7 (1,856 Views)

Re: Skype keeps crashing. I can't update, i get error message code 1603

Try to uninstall the currently installed version and install the 6.1.0.129 version using this msi-installer:

 

http://download.skype.com/msi/SkypeSetup_6.1.0.129.msi

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6421
Posts: 42744
Registered: 27-06-2011
Message 2 of 7 (1,831 Views)

Re: Skype keeps crashing. I can't update, i get error message code 1603

I've the same problem, the same error message.

But the currently installed versione seem already to be the 1.6.0.129

 

I've already tried uninstalling e re-install the program using the msi file you link down there.

The same message error is displayed.

 

Skype seems to work normally, but every time I start the programm, it asks me to install the new upsates.

 

Any suggestions?

 

Thanks!

alessia575
Casual Adventurer
Kudos: 0
Posts: 5
Registered: 11-07-2012
Message 3 of 7 (1,790 Views)

Re: Skype keeps crashing. I can't update, i get error message code 1603

In Skype go to Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates.

 

This will stop automatic updates of Skype.

 

You can also try this in order to update to the currently latest Skype 6.3.0.105 version.

 

Download, but don’t run this installer for the latest 6.3.0.105 version.

 

http://download.skype.com/msi/SkypeSetup_6.3.0.105.msi

 

Using the procedure described here,

 

http://community.skype.com/t5/Windows/How-to-update-Skype-without-using-any-Skype-installer/m-p/7073...

 

extract the Skype.exe file from the SkypeSetup_6.3.0.105.msi file and replace your currently installed Skype.exe with this new Skype.exe file. You will be now running the Skype 6.3.0.105 version.

 

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6421
Posts: 42744
Registered: 27-06-2011
Message 4 of 7 (1,783 Views)

Re: Skype keeps crashing. I can't update, i get error message code 1603

I solve it!

 

Just copy the dowloaded version of installer SkypeSetup_6.1.0.129.msi into folder C:\ProgramData\Skype\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D} and run again the updated installer.

 

:happy:

franciscotorres
Novel Tourist
Kudos: 0
Posts: 1
Registered: 15-11-2013
Message 5 of 7 (938 Views)

Re: Skype keeps crashing. I can't update, i get error message code 1603

i cant update my skype why?

erenmasat
Casual Tourist
Kudos: 0
Posts: 1
Registered: 27-12-2013
Message 6 of 7 (707 Views)

Re: Skype keeps crashing. I can't update, i get error message code 1603


erenmasat wrote:

i cant update my skype why?


What happens when you are trying to update? Any error message?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6421
Posts: 42744
Registered: 27-06-2011
Message 7 of 7 (701 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling