When Skype starts it crashes. I get a Windows error message that says something like "Skype has stopped working. Windows is searching for a solution.".
A couple of notes...
-It was working before
-I am running Windows 7
Things I have already tried:
-Installing latest version
-Installing latest Flash
-Renaming Skype "AppData" folder
Any auggestions are welcome!
Thanks in advance.
Solved! Go to Solution.
Please post event viewer log in your very next reply.
Click Start >> Run >> Type eventvwr.msc /s
Custom Views>> Administrative Events
Look for any error message related to Skype crash.
Attached is an event after a crash. Seems apphelp.dll is failing?
Some other observations on the behavior of the application...
On startup of Windows Skype starts up automatically and crashes. If I "manually" start the application through Windows explorer I do get the sign-in screen and the application doesn't crash until I click the "Sign-In" button.
Thanks for the help!
Try to start your Windows in "Safe mode with networking".
- repeatedly tap F8 as you boot. Run Skype.
Do you get the same errors?
try to disable all non microsoft services
Click start >> RUN >> type msconfig.exe and Press Enter.
Tick Hide all microsoft service >> Click Disable All
Restart your computer and try running Skype.
Unfortunately that suggestion did not work. I have attached the event details for your review.
Any other ideas?
Thanks as always!
please run this and post the info from it