Skype freezing before login

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Accepted Solution

Skype freezing before login

Hi,

 

I opened my Skype today and it is hanging on the welcome page but is showing no message and goes no further than this.

I have completely uninstalled and installed again from scratch but even on the installation it has hung on the same screen.

See picture.

Any suggestions please? I don't have McAfee or Norton, I use AVG.

Thanks!

This widget could not be displayed.
Tamim
Super Aviator

images.message_type_solution.altAccepted Solution

Try this.

a) Click Start.
b) In the search box type cmd
c) Right click and select Run as administrator
d) Type the following commands and press ENTER.

cd\
cd windows\SysWOW64
regsvr32 jscript.dll
regsvr32 jscript9.dll
regsvr32 vbscript.dll

Restart your PC.

Now try running Skype.

If still not resolves this issue,

try LegacyLogin
http://community.skype.com/t5/Windows/Skype-wont-open-actual-interface/m-p/931822/highlight/true#M68676

View solution in original post
Lerber_y2k
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 21-10-2012
Message 1 of 6 (983 Views)

Re: Skype freezing before login

Please answer all of the following diagnostic questions in your very next reply:

What is the version of Skype program you are on now?
In Skype, Click Help >> About Skype

Are you running the 32-bit or 64-bit version of Windows?
http://support.microsoft.com/kb/827218

Which version of Internet Explorer installed on your PC?
http://windows.microsoft.com/en-US/windows-vista/Find-out-which-version-of-Internet-Explorer-youre-u...

Try to open the page below with Internet Explorer 32 bit and post the result
http://javatester.org/javascript.html

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6514
Posts: 32360
Registered: 27-09-2011
Message 2 of 6 (979 Views)

Re: Skype freezing before login

Hi,

 

The version of Skype I am using is:

5.10.0.116

 

I am running a 64bit version of Windows 7

 

I have IE9 installed, although I don't use it, I use Google Chrome. When I went to get the version number in IE it didn't have a number. See first picture.

 

I opened the link with IE but I don't know how to specify 32bit so I don't know if that is what I did. See second picture for results.

 

Thanks,

L

Lerber_y2k
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 21-10-2012
Message 3 of 6 (971 Views)

Re: Skype freezing before login

Try this.

a) Click Start.
b) In the search box type cmd
c) Right click and select Run as administrator
d) Type the following commands and press ENTER.

cd\
cd windows\SysWOW64
regsvr32 jscript.dll
regsvr32 jscript9.dll
regsvr32 vbscript.dll

Restart your PC.

Now try running Skype.

If still not resolves this issue,

try LegacyLogin
http://community.skype.com/t5/Windows/Skype-wont-open-actual-interface/m-p/931822/highlight/true#M68...

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6514
Posts: 32360
Registered: 27-09-2011
Message 4 of 6 (968 Views)

Re: Skype freezing before login

Thank you so much, this has worked!! :happy:
Lerber_y2k
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 21-10-2012
Message 5 of 6 (951 Views)

Re: Skype freezing before login

You are very welcome and thank you for your feedback.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6514
Posts: 32360
Registered: 27-09-2011
Message 6 of 6 (948 Views)
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