Skype freezes each time after screen sharing

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Skype freezes each time after screen sharing

I use Skype a lot to work with various business associates across the country. We are in a technical business and use screen sharing often for coordinated work. It works very well until we are finished with our session (I am usually watching my associates screen) and I disconnect our call. Every time Skype freezes and I have to go into Task manager stop Skype.exe and then restart Skype from programs to get it working again. Any suggestions? I am running Windows 7 Pro on a HP laptop with an i5 processor. My internet connection is very fast and my Skype version is 5.5.0.124.
ruwim
Community Ambassador

Accepted Solution

Try to update your Skype to the latest version (5.8 )

 

http://blogs.skype.com/garage/2012/02/skype_for_windows_update.html

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philmedi
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Message 1 of 7 (2,063 Views)

Re: Skype freezes each time after screen sharing

Try to update your Skype to the latest version (5.8 )

 

http://blogs.skype.com/garage/2012/02/skype_for_windows_update.html

ruwim
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Message 2 of 7 (2,062 Views)

Re: Skype freezes each time after screen sharing

thank you!  No more freezing.

philmedi
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Message 3 of 7 (2,059 Views)

Re: Skype freezes each time after screen sharing

Hi, I'm still having the same freezing screen issue when trying to share my screen, and I've upgraded to 5.10 version with Premium membership...

Argo17
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Message 4 of 7 (1,288 Views)

Re: Skype freezes each time after screen sharing


Argo17 wrote:

Hi, I'm still having the same freezing screen issue when trying to share my screen, and I've upgraded to 5.10 version with Premium membership...


Please post event viewer log in your very next reply.

Click Start >> Run >> Type eventvwr.msc /s
Custom Views >> Administrative Events
Look for any error message related to Skype crash.

 

Try to reset Skype Settings
http://community.skype.com/t5/Windows/Skype-auto-logs-off/m-p/938210/highlight/true#M69026

Regards,
Tamim
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Tamim
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Message 5 of 7 (1,276 Views)

Re: Skype freezes each time after screen sharing

Here is the log from today, according to your request:


Description:
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0xE0CA9411C000.  The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Dhcp-Client" Guid="{15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}" />
    <EventID>1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>3</Task>
    <Opcode>75</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2012-11-15T22:46:45.796858600Z" />
    <EventRecordID>3120</EventRecordID>
    <Correlation />
    <Execution ProcessID="912" ThreadID="4404" />
    <Channel>Microsoft-Windows-Dhcp-Client/Admin</Channel>
    <Computer>Home-PC</Computer>
    <Security UserID="S-1-5-19" />
  </System>
  <EventData>
    <Data Name="HWLength">6</Data>
    <Data Name="HWAddress">E0CA9411C000</Data>
    <Data Name="StatusCode">121</Data>
  </EventData>
</Event>

Argo17
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Message 6 of 7 (1,270 Views)

Re: Skype freezes each time after screen sharing

Please look for any Skype related error.

 

http://community.skype.com/t5/Windows/Freezing/m-p/1045312/highlight/true#M78258

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Posts: 32360
Registered: 27-09-2011
Message 7 of 7 (1,264 Views)
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