Skype for windows XP

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Reply

Skype for windows XP

I have a windows XP professional and I am having problem with the new skype I can't make a video call or even a call I can't even chat!!!! It just stop responding

I am really mad I need skype for these stuff

Thanks any way:(n):

Sinanrasssam
Casual Tourist
Kudos: 0
Posts: 1
Registered: 02-11-2012
Message 1 of 3 (2,121 Views)

Re: Skype for windows XP

Try first to reset all Skype settings:

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6462
Posts: 39622
Registered: 27-06-2011
Message 2 of 3 (2,116 Views)

Re: Skype for windows XP

Please post event viewer log in your very next reply.

Click Start >> Run >> Type eventvwr.msc /s
Custom Views >> Administrative Events
Look for any error message related to Skype crash.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6868
Posts: 32360
Registered: 27-09-2011
Message 3 of 3 (2,110 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling