I have a windows XP professional and I am having problem with the new skype I can't make a video call or even a call I can't even chat!!!! It just stop responding
I am really mad I need skype for these stuff
Thanks any way
Try first to reset all Skype settings:
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.
Please post event viewer log in your very next reply.
Click Start >> Run >> Type eventvwr.msc /s
Custom Views >> Administrative Events
Look for any error message related to Skype crash.