Skype doesn't show video on my end.

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Skype doesn't show video on my end.

Whenever i try to video chat on skype i cannot see any video involved.

However the other part can see me. 

skype fail..png

I also see the same thing when i check video setings for the webcam.

 

Webcam is a biult in HP truevision Hd.

Sinon
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Message 1 of 10 (199 Views)

Re: Skype doesn't show video on my end.

Please,  run the DirectX diagnostics tool.

 

Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.

 

Be aware that you will have to zip this file before attaching it here.

ruwim
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Message 2 of 10 (193 Views)

Re: Skype doesn't show video on my end.

Dxdiag log here.

Sinon
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Message 3 of 10 (178 Views)

Re: Skype doesn't show video on my end.

What exactly is your Skype program version? In Skype go to Help -> About Skype.

 

It looks like that you have Cyberlink YouCam application installed (CyberLink Webcam Splitter). Try to disable or uninstall this device.

ruwim
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Message 4 of 10 (172 Views)

Re: Skype doesn't show video on my end.

uninstalling youcam was successful, did not fix my issue. 

 

Skype version 6.11.0.102

Sinon
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Message 5 of 10 (166 Views)

Re: Skype doesn't show video on my end.

Try to reset all Skype settings.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.

 

If you are on the latest Skype 6.5/6.6/6.7/6.9/6.10/6.11 version, then do also this:

 

Go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.

 

Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

ruwim
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Message 6 of 10 (161 Views)

Re: Skype doesn't show video on my end.

Didn't help. still not showing video. at all

 

Sinon
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Message 7 of 10 (147 Views)

Re: Skype doesn't show video on my end.

Try to uninstall the currently installed version and install the older 6.1.0.129 version using this msi-installer:

 

http://download.skype.com/msi/SkypeSetup_6.1.0.129.msi

 

After installing this version, make sure to disable the Automatic updates:

 

Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates

ruwim
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Message 8 of 10 (135 Views)

Re: Skype doesn't show video on my end.

[ Edited ]

Dowgrading to 6.1 did nothing, 

same for downgrading to 5.1

Sinon
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Message 9 of 10 (124 Views)

Re: Skype doesn't show video on my end.

ruwim
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