Skype does not work

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Skype does not work

[ Edited ]

Hi, Does somebody know what to do?? My Skype is not working at the moment I want to call somebody. It looks like there is connection,but then immediately I see a sign from skype where is mentioned "SKYPE DOESN'T WORK".

I already renewed all my software....??! But still the same problem; no sound and nobody can connect me. Is here somebody who have had the same problem or know a very intelligent SOLUTION??

THANKS!!:smileyhappy:

HELLO
Casual Tourist
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Message 1 of 18 (4,058 Views)

Re: Skype does not work

Are you running the latest Skype from http://www.skype.com/download
Did Skype work on your computer before?

Keep your Skype up to date
Did my reply answer your question? Accept it as a solution to help others, Thanks.
Claudius
Community Manager
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Message 2 of 18 (3,641 Views)

Re: Skype does not work

I just downloaded Skype and my skype user name box is blacked out so I can't sign on to skype.

siska2201
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Message 3 of 18 (3,636 Views)

Re: Skype does not work

Skype is a piece of crap.  It does not work and there is no phone contact for tecnical support.  I would expect more from Microsoft.

 

Their software makes a call but does not allow one to talk but continues to drain money from my account.  How do you get these people to speak with you or is this just another scam?

billtoad138603
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Message 4 of 18 (3,583 Views)

Re: Skype does not work


billtoad138603 wrote:

Skype is a piece of crap.  It does not work and there is no phone contact for tecnical support.  I would expect more from Microsoft.

 

Their software makes a call but does not allow one to talk but continues to drain money from my account.  How do you get these people to speak with you or is this just another scam?


 

A new version has just been released October 13th, 2011:


Please download/install this version from here, when prompted click the open or run button: http://www.skype.com/go/getskype-full-56

 

This new version is 5.6.0.110 to check what version you have, using the main Skype client window please do:

 

Help -> About Skype

 

If the above fails to resolve your issue, please see the below:

 

Please follow these Steps:

 

1. Only do Step 1 if you are on WIN7:

 

Stop Skype.

 

Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.

 

Try to launch Skype.

 

2. If Step 1 fails or you are NOT using WIN7 do:

 

Open an Internet Explorer browser, and go to https://login.skype.com/account/login-form?intcmp=sign-in&return_url=https%3A%2F%2Fsecure.skype.com%... , what happens?

 

If you see a message box that contains a connect button, please click on the connect button.

 

If the page fails to display, Please do the instructions below. Using your Windows Control Panel, please do:

 

Internet Options -> Advanced Tab Please click the "Reset" button.

 

Then, Go to the Connections Tab.

 

Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.

 

Close any open Internet Explorer browser windows, open a new IE browser window and try https://login.skype.com/account/login-form?intcmp=sign-in&return_url=https%3A%2F%2Fsecure.skype.com%... again. What happens? If it works, please stop/start Skype What happens?

 

3. If Step 2 does NOT solve the problem:

 

Please install the normal version using the instructions below:

 

You can install the Current release by clicking this link: http://download.skype.com/SkypeSetup.exe

Please do NOT remove what you already have installed, simply, install over.

 

 

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

 

Also, what operating system are you on?

 

What is the Make and Model of your computer?

 

Do you have all Windows updates and updates to any hardware devices by the manufacturers?

TheUberOverLord
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Message 5 of 18 (3,574 Views)

Re: Skype does not work

Mine is doing that too, I can't figure out why, and I even downloaded the latest version, It said that skype just isn't working, and it will notify me when a solution is available :/

hannah22
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Registered: 17-12-2011
Message 6 of 18 (3,518 Views)

Re: Skype does not work

[ Edited ]

Mine is saying the expect same thing and I have tried both of the solutions posted.

Talice
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Registered: 17-12-2011
Message 7 of 18 (3,498 Views)

Re: Skype does not work

I have had Skype for YEARS (originally when my son was in Scotland in 2001 or maybe before) so I've NEVER had this problem.

 

I actually was on with him and his wife in Shanghai, China last night but when I tried to sign on this morning, it opened but when I clicked on his contact, it said "Skype Stopped Working"  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."  Well, the only way to close the program is not by Windows.  I have to click on "close program".

 

I actually uninstalled, removed it from my download folder and went to the website to download again.  Still gave me the same message.

 

This is on a new computer that I've only had for a couple of weeks (Windows 7 - 64-bit) so I'm stumped and I've absolutely got to have some type of connection with my long distance family because they are expecting their first baby in a month!  Hope someone can make sense of this.

 

By the way, Skype works on my husband's old computer so I don't know if it is because my son and I were talking on my computer and we still have somewhat of a connection or what the problem may be.  BUMMER!

dukes5nnc
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Registered: 17-12-2011
Message 8 of 18 (3,480 Views)

Re: Skype does not work

I get the same message.  Used skype yesterday - today it doesn't work

 

soazlaney
Novel Adventurer
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Registered: 17-12-2011
Message 9 of 18 (3,468 Views)

Re: Skype does not work

Same for me to. I'm getting the same msg and it worked yesterday.

kira
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Message 10 of 18 (3,450 Views)
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