Skype does not work

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Skype does not work

Hi there,

 

Can i ask you for any help as my skype does not work. Many times i have re0installed but all times problem stays same.

 

it looks as working, a circle moves but later i recieve a message as " skype can't connect".

 

I will be grateful, if someone could help please.

 

Many thanks.

sunny2007
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Registered: 19-10-2012
Message 1 of 5 (186 Views)

Re: Skype does not work

What Firewall and Antivirus applications are installed on your computer?

ruwim
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Registered: 27-06-2011
Message 2 of 5 (184 Views)

Re: Skype does not work

Ihave Norton and AVG antivirus and i dnt know about firewall settings............. sorry.

sunny2007
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 19-10-2012
Message 3 of 5 (178 Views)

Re: Skype does not work

Uninstall first completely one of the Antivirus applications. You should never run two different AV applications on the same computer.

 

http://www.avg.com/ww-en/faq.num-4416

 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20080710133834EN_EndUs...

 

ruwim
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Kudos: 6365
Posts: 45775
Registered: 27-06-2011
Message 4 of 5 (169 Views)

Re: Skype does not work

Many thanks for info.

 

I just un-installed Norton and I was having only one Anti-Virus on my laptop. as i un-installled Norton, Skype was ok so i just installed AVG. Now its working fine.

 

Many thanks for info.

sunny2007
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 19-10-2012
Message 5 of 5 (144 Views)
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