Re: Skype can't continue running and will close

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Skype can't continue running and will close

Everytime i open skype it says: "The files skype needs to work cannot be found. Please download and reinstall skype to fix this problem." I've tried that and it didn't work, I also tried Microsoft Fix It and that didn't work eather. 

 

Please help

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balouhnator
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Message 1 of 13 (884 Views)

Re: Skype can't continue running and will close

Go to Windows Start and in the Search/Run box type %appdata%\skype, press Enter or OK button. What do you see now?

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ruwim
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Message 2 of 13 (879 Views)

Re: Skype can't continue running and will close

45 items that consist of maps and temp-files

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balouhnator
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Message 3 of 13 (873 Views)

Re: Skype can't continue running and will close

Can you see there a folder with your Skype name?

 

You can delete all the temp files, but for this you need first stop Skype from running on your computer.

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ruwim
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Message 4 of 13 (866 Views)

Re: Skype can't continue running and will close

Yes, I can see the folder with my skype name

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balouhnator
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Message 5 of 13 (856 Views)

Re: Skype can't continue running and will close

In similar cases the solution to this problem was to run this Microsoft Fix:

 

http://support.microsoft.com/kb/886549

 

See e.g. this post:

 

http://community.skype.com/t5/Windows/quot-The-files-that-Skype-needs-to-work-cannot-be-found-quot/m...

 

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ruwim
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Message 6 of 13 (848 Views)

Re: Skype can't continue running and will close

Like I said in the first post, Microsoft Fix didn't work!

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balouhnator
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Message 7 of 13 (841 Views)

Re: Skype can't continue running and will close

What is your Windows system and what Skype version do you have now?

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ruwim
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Message 8 of 13 (829 Views)

Re: Skype can't continue running and will close

Windows 7 Professional - Skype 5.8

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balouhnator
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Message 9 of 13 (822 Views)

Re: Skype can't continue running and will close

Open this folder on your computer:

 

C:\Program Files\Skype\Phone\

 

Double click on the Skype.exe file. What happens now?

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ruwim
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