Skype can't connect to your webcam

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Skype can't connect to your webcam

what is going on with this.  Worked fine a week ago, now this message.  Can't see my video and don't even have the ability to make video calls.

 

Took my PC to geek squad and they said the driver for the webcam is fine and it is likely a skype issue.  

 

any help???

angiecook456
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Re: Skype can't connect to your webcam

More details from you might help you get help. :wink:

 

For starters:

 

What version of Windows are you running, including SP?

 

What version of Skype?

 

What type webcam?

 

Desktop or Laptop PC, and if a laptop, what make and model?




Please note: I do not respond to requests for help via Private Message.
g4pilut
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Registered: 27-06-2011
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Re: Skype can't connect to your webcam


angiecook456 wrote:

what is going on with this.  Worked fine a week ago, now this message.  Can't see my video and don't even have the ability to make video calls.

 

Took my PC to geek squad and they said the driver for the webcam is fine and it is likely a skype issue.  

 

any help???


 

Do you have all Windows updates and updates to your system and any hardware devices by the manufacturers?


Please see these:


https://support.skype.com/en-us/faq/FA10658/How-can-I-ensure-my-DirectX-and-graphics-drivers-are-wor...

 

http://support.skype.com/en/category/VID_CALL


Also, you can use the Skype client program window at anytime and do:

 

Hellp -> Call Quality Guide -> Sound Check Wizard

 

Note: The Sound Check Wizard also supports Video as well.


A new version has just been released August 23, 2011:


Please install over what you have using this and when prompted, please choose open or run: http://skype.com/go/getskype-full

 

This new version is 5.5.0.114 to check what version you have, using the main Skype client window please do:

 

Help -> About Skype

TheUberOverLord
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