Skype and Windows 8.1 and camera

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Skype and Windows 8.1 and camera

Hello,

I have weird problem with skype, windows and camera which is oposite of all other issues which I found here ...

 

Camera is working excellent in Skype for Metro but Skype for Desktop can not find the camera.

 

I am using latest version of skype: 6.6.0.106

Just to be clear: it was working perfect and in both app in Windows 8 ...

 

Any hint?

 

Regards

MD

mile.davidovic
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Message 1 of 18 (7,424 Views)

Re: Skype and Windows 8.1 and camera

You can uninstall current version of Skype from the control Panel and you can install Special Version.

http://www.skype.com/go/getskype-sse

and disable automatic updating of Skype.

In Skype, Tools >> Options >> Advanced >> Automatic updates >> Click on Turn off automatic updates >> Save Changes.

Regards,
Tamim
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Tamim
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Message 2 of 18 (7,407 Views)

Re: Skype and Windows 8.1 and camera

Hello,

Thanks for your quick answer. I already tried this yesterday but this SPECIAL skype crash during startup.

 

Do you know what is special in this version?

 

Kind regards

MD

mile.davidovic
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Message 3 of 18 (7,400 Views)

Re: Skype and Windows 8.1 and camera

It is an old version (6.1).

 

Please post event viewer log in your very next reply.

Click Start >> Run >> Type eventvwr.msc /s
Custom Views >> Administrative Events
Look for any error message related to Skype crash.

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Message 4 of 18 (7,385 Views)

Re: Skype and Windows 8.1 and camera

[ Edited ]

Hello,

thanks for your kind support, here is log:

Faulting application name: Skype.exe, version: 6.1.999.130, time stamp: 0x5101280b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x52da0bb0
Faulting process id: 0x2a3c
Faulting application start time: 0x01ce8df5acaad22e
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: ee693f19-f9e8-11e2-bea7-001ff38b4881
Faulting package full name:
Faulting package-relative application ID:

 

MD

mile.davidovic
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Message 5 of 18 (7,340 Views)

Re: Skype and Windows 8.1 and camera

[ Edited ]

Hi

What is even more interesting:

Skype options - Audio Settings - Microphone I can find MICROPHONE (HP WEBCAM HD-4110)


So, seems that skype can see my peripherals but why cannot find same camera in Video Settings?

 

I am using latest SKYPE 6.7 ....

MD

mile.davidovic
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Message 6 of 18 (7,333 Views)

Re: Skype and Windows 8.1 and camera

Hi,

Which exact model of webcam are you using?
Do you have the latest camera drivers installed?
Can you please provide logs as described in this link https://support.skype.com/en/faq/FA12321/how-do-i-create-log-files in the Skype for Windows desktop (XP, Vista, 7, :cool: section and send them to kmudrovcic at hotmail.com

Thank you

kerojarun
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Message 7 of 18 (7,323 Views)

Re: Skype and Windows 8.1 and camera

I'm having exact same problem. After updating my Sony Vaio Duo 13 to Windows 8.1, Skype desktop (latest version) only recognizes the REAR camera, not the front camera. Skype Metro finds and uses the front camera with no issues.

 

When I download and run the older version of Skype Desktop (suggested in a reply), it too just crashes.

 

How can I get Skype Desktop to recognize the built-in front camera?  The RT Camera app sees it, Skype RT sees it.

 

I need to use Skype Desktop version because I use the share screen function often.

 

Roy

BabbleBits
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Registered: 02-10-2013
Message 8 of 18 (7,065 Views)

Re: Skype and Windows 8.1 and camera

exactly the same issue here: old skype crashes, metro works fine, desktop with only rear camera.

Also those of you using the fast access login on vaio duo 13: the same issue there as well. only the rear camera is seen since 8.1 update. I also testet other softwares: none of them having problem using front camera, just skype and fastaccess so far...

 

Very curious if the problem persists after official launch of 8.1 later this month. Still, if someone has a solution till then, please post.

szilardkoos
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Message 9 of 18 (7,022 Views)

Re: Skype and Windows 8.1 and camera

after upgrading to windows 8.1 my webcam was not detected by any app...i searched for drivers but driver was already updated then finally i downloaded camera firmware(my webcam used firmware from ricoh) folder which i got from ricoh website and simply put it in C:tongue:rogram files and the after manual reboot everything was ok. I hope this may help u.

 

abshree
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Message 10 of 18 (6,617 Views)
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