Skype Test works fine, but people still cannot hea...

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Skype Test works fine, but people still cannot hear me

Hello,

 

Since a couple of weeks I started facing a problem when calling to "non skype users", i.e. fixed or mobile's lines. I can hear the other person very well, but they cannot hear me, and after 10 seconds (aprox) the communication is cut off automatically.

 

I tried all the options in my Audio Settings (internal and external micro, with/without auto adjust, etc), the sound level shows normal, I upgraded to latest version (5.8.0.15:cool:, I put all the PC audio settings to their max, even if I call the Skype Test I can hear my voice and my recording very well.... But still other people cannot hear me.

 

I have a HP Pavillion dv6 with integrated micro, and Windows 7 - 64 bits

 

Could anyone help?

 

Thank you in advance and best regards,

 

Ignacio PdeA

Lebanon

ignaciopdea
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Re: Skype Test works fine, but people still cannot hear me

It sounds like you've done all you can do at your end.  I suggest you contact Skype Customer Service to see if there's a problem with the PSTN (telephone) service in the area you're calling, and if they can correct it.  Start with this link:

 

https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service




Please note: I do not respond to requests for help via Private Message.
g4pilut
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