07-04-2012 19:48 - last edited on 24-01-2013 21:09 by Claudius
Hi, I cannot get on to my skype because whenever I open the skype program on my laptop the box comes up but it is completely blank, only the toolbar is in the box and nothing else. I have not been able to access my account via my computer for about a month now so I need help.
Solved! Go to Solution.
Please, answer first these questions:
What version of Windows are you on? Is it 32-bit or 64-bit?
Go to Windows Start and in the Search box type winver.exe and then press Enter.
What is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.
06-10-2012 00:28 - edited 06-10-2012 00:28